Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: Please met at 9am Lawson Oriental Hotel Fukuoka Store (in front of Hakata Station Chikushiguchi). The tour guide will hold a yellow flag with the local operator's logo at the meeting point. Please arrive 15 minutes early. No refunds for late arrivals or no-shows.(LAWSON Oriental Hotel Fukuoka Store, 4-23 Hakataekichūōgai, Hakata Ward, Fukuoka, Japan)
Extra fees to be paid on-site:The train fare of JPY 490–2,000 per person is payable directly at the train station and not included in the tour fee. The train type, operating dates, departure times, and boarding arrangements are subject to the actual operating schedule of the Southern Aso Railway on the day of the tour
The entrance to Aso Volcano Museum is optional and costs JPY 1,100 per person to be paid on site
The entrance to Kurokawa Onsen hot springs is optional and not included in the tour fee
Know in advance:The night before your tour, you'll receive an email with your tour guide's contact number and the vehicle's licence plate number. Please ensure your email and phone are accessible, and to check the spam folder
When Aso Volcano issues a no-entry notice, the tour guide will adjust the itinerary on-site
Due to traffic, weather, or other unforeseen circumstances, the itinerary may change, including shorter sightseeing times, or cancelled attractions. It's suggested not to have other activities at the end of this tour to avoid any losses
If you have a small tattoo, please cover it with skin-coloured adhesive plasters to enter the onsen. If it's large, you might not be allowed to enter
If you don't like to take the train, you can go to the next attraction by the local operator's tour bus