| Data Usage Specifications | 10GB, 15GB, 30GB |
| Transmission Specifications | 4G |
| Signal Coverage Area | Japan |
| Mobile Carrier | Softbank |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B1(2100 MHz), B3(1800 MHz), B19(800 MHz), B28(700 APT), B42(TD 3500 MHz) |
| Top-Up Availability | Top-up unavailable |
| Excludes | Voice calls, Texts |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspotModified devices, translators, and devices without eSIM functionality. |
| Reminders | • This is a native Japanese resource and can be used normally with AI tools such as ChatGPT and Gemini. ・【請注意】 Google Pixel 、vivo手機不適用Softbank eSIM。 |
| Network Type | Local |
Before purchasing, please enter "*#06#" on your mobile phone dial pad. If the EID serial number is displayed, you can use eSIM. No refund will be given if the order is cancelled due to device incompatibility.
iOS requires the latest version; please note that only a few models in mainland China, Hong Kong and Macau support eSIM, please check the Apple website before purchasing.
Samsung phones vary by country; most Samsung phones purchased in Taiwan do not support eSIM. For other regions, please check the Samsung website first.
【請注意】 Google Pixel 、vivo手機不適用Softbank eSIM。
Installing an eSIM requires an internet connection. Please ensure there is available Wi-Fi or mobile data in your environment before installation.
It is recommended to scan for and install the eSIM after connecting to the free Wi-Fi at the airport upon arrival in Japan. Do not install the eSIM while traveling to avoid network interruption causing the installation to fail.
This eSIM is a prepaid card issued in Japan. If installed outside of Japan, it may display messages such as "Activating," "Please contact your provider," or "Activation failed." Please do not delete the eSIM (it will not be reissued if deleted). Once you arrive in Japan, simply activate the eSIM to connect to the internet.
Each QR code can only be scanned and installed once. Once bound, it cannot be changed to another device or deleted. Once scanned and installed, returns and refunds are not possible. We apologize for the inconvenience.
Please remember to turn off data roaming on your original SIM card to avoid using the original SIM card's mobile network and incurring high roaming charges.
To end your use of the eSIM plan on your phone, simply tap "Remove eSIM" at the bottom.
Please be aware that signal quality may be affected by factors such as location, terrain, building obstruction, number of users, and weather.
All Nippon SIM/eSIM cards are native Japanese IP cards and can be used with ChatGPT.
The SoftBank native 5G/4G network, utilized by this eSIM, provides extensive coverage across Japan, especially in major cities, popular tourist destinations, and along main transportation routes. You can generally expect reliable internet access for daily use, navigation, and communication in these areas. While coverage is robust, performance can vary slightly in very remote or mountainous regions.
Both SoftBank and Docomo are leading mobile network providers in Japan, offering strong 5G/4G services. SoftBank is particularly recognized for its high speeds and robust coverage in urban centers and densely populated areas, making it an excellent choice for city travelers. Docomo is often cited for its slightly broader coverage in more remote and rural parts of the country. For most travelers, the SoftBank network offers reliable and fast connectivity.
Many eSIM providers offering services in Japan partner with one of the major local carriers, including SoftBank, Docomo, or au. While some providers like Airalo might utilize SoftBank's network in certain regions or plans, it can vary by specific product or package. This particular eSIM exclusively operates on the SoftBank native 5G/4G network, ensuring a direct connection to SoftBank's infrastructure.
This SoftBank 5G/4G eSIM provides several useful features for travelers. It uses the native SoftBank network, so you don't need to enable data roaming. It supports various AI tools like ChatGPT and Gemini and allows for hotspot sharing, letting you connect other devices. The service also comes with customer support available in Chinese, English, and Japanese, ensuring assistance if needed.
Yes, this SoftBank eSIM operates on a native 5G/4G network, designed to provide stable and fast internet connectivity across Japan. This performance is sufficient for demanding tasks such as utilizing AI tools like ChatGPT and Gemini, as well as reliably sharing your internet connection via hotspot with other devices. The network ensures a consistent and high-speed experience for your digital needs.
Yes, comprehensive customer support is available for this SoftBank eSIM service. You can receive assistance in multiple languages, including Chinese, English, and Japanese. This ensures that travelers can get help with any questions or technical issues they might encounter during their trip, providing peace of mind and convenience.
While the SoftBank native 5G/4G network offers excellent coverage in urban centers and most populated areas of Japan, performance in very remote or mountainous regions, as well as specific underground or indoor locations, may be less consistent. For travel primarily within cities and major tourist routes, the connection is generally very reliable. For extremely remote exploration, local conditions should be considered.
No, when using this SoftBank eSIM, you do not need to activate data roaming on your device. This eSIM operates directly on the native SoftBank network in Japan, functioning like a local SIM card. Activating data roaming is typically only required when using your home country's SIM card abroad. With this eSIM, you can simply install it and connect directly to the local network.