Your satisfaction is our top priority! If you have any concerns about our products, please contact us immediately. We will do our best to assist you and ensure a worry-free purchase!
Once the QR code is scanned and the order is successfully downloaded, cancellation and refunds are not possible.
Installing an eSIM requires an internet connection. Please install it when you have a stable Wi-Fi or mobile data connection (installation may fail due to Wi-Fi at some airports).
Each QR code can be scanned once. It can be scanned repeatedly on the same device. Once bound, it cannot be changed to another device or deleted.
Please scan and install your eSIM only after arriving at your destination to avoid prematurely starting the eSIM validity period calculation.
Before using an eSIM, please be sure to disable data roaming on your domestic SIM card to avoid accidentally using your domestic SIM card's mobile data network and incurring high international roaming charges. You will be responsible for all related costs; no additional subsidies will be provided, including roaming fees, overseas SIM card/eSIM purchase costs, and transportation expenses.
Please enter *#06# on your phone's dial pad to check if eSIM is supported. If EID is displayed, it means eSIM is supported; if not, eSIM is not supported.
iOS version 12.1 or later is required. Please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only the iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS have eSIM functionality.
Samsung phones vary by country. Samsung phones purchased in Taiwan do not support eSIM. For other regions, please check with the Samsung website first.
Please be aware that signal quality may be affected by factors such as location, terrain, building obstruction, number of users, and weather.
To maintain network connection quality and uphold the Fair Usage Policy (FUP), telecommunications companies worldwide sometimes impose data rationing on users who consume large amounts of data in a short period, which may result in internet access disruptions or slower speeds. To ensure a stable internet connection, please avoid prolonged periods of watching or downloading videos, updating software, sharing your hotspot with others, or engaging in other activities that consume excessive data.
After placing your order, you will receive an email saying "Your eSlM is ready," along with the latest installation time and installation instructions.
How to install:
iOS: Settings > Mobile Services > Join the program > Scan QR code > Join the program
Android: Settings > Internet (Connectivity) > SIM card administrator > Add SIM card (Join the action plan) > Scan QR code
Enable activation step:
1. After arriving at your destination, turn off all other SIM cards and only enable eSIM and its data roaming.
2. Configure the eSIM's APN (usually the APN is automatically recognized; if it cannot be automatically recognized, you need to set it manually).
Yes, the Philippines eSIM provides a fast 5G network connection, enabling seamless use of essential travel applications. You can easily navigate with Google Maps and book rides using local ride-sharing apps like Grab, which are widely utilized across the Philippines. This ensures you stay connected and can manage your travel logistics efficiently throughout your trip.
The Globe 5G eSIM offers high-quality 5G network connectivity in the Philippines. As one of the leading telecommunication providers, Globe Telecom generally provides extensive coverage in major cities, tourist destinations, and populated areas. This ensures fast internet speeds, allowing you to enjoy smooth online experiences for navigation, communication, and streaming during your travels.
You can conveniently purchase your Philippines eSIM through KKday, ensuring a hassle-free acquisition process before your trip. Once purchased, you'll receive a QR code. To set it up, simply scan the QR code, which allows for immediate activation. For iOS 17.4 and above, a one-click installation feature is supported, making the setup even quicker. This eliminates the need for physical SIM card changes, allowing you to connect to the local network as soon as you land.
Absolutely. The Philippines eSIM is designed to support a wide range of popular communication and social media applications. You can smoothly use apps like TikTok, Instagram, and Facebook to share your travel experiences. Additionally, it supports Google Maps for navigation and ChatGPT for information, ensuring you stay connected and informed throughout your journey with its reliable 5G network.
The Philippines eSIM is compatible with most modern smartphones that support eSIM technology, including recent models of iPhone (iOS 17.4 and above for one-click installation), Samsung Galaxy, and Google Pixel. Installation is straightforward: after purchase, you will receive a QR code. Simply scan this QR code with your compatible device to activate the eSIM. This method eliminates the need for a physical SIM card, making activation quick and convenient.
The Philippines eSIM offers a flexible range of 5G data plans to suit various travel needs. You can choose from durations ranging from 1 to 30 days. For data usage, options include daily data limits, unlimited data plans for continuous heavy use, or total data allowance plans where you have a set amount of data for the entire duration. This variety allows you to select the most suitable package for your trip.
With the Globe 5G eSIM, you can engage in much more than just basic browsing. Its high-speed 5G network reliably supports activities such as video streaming in high definition, making video calls to friends and family, and smoothly uploading photos and videos to social media platforms like Instagram and TikTok. You can also utilize AI tools like ChatGPT and rely on Google Maps for real-time navigation without lag.
Should you encounter any issues with your Philippines eSIM during your trip, comprehensive support is available. You will have access to 24/7 customer service to assist you. This team can help with setup queries, connectivity problems, troubleshooting, or any other technical concerns you may have, ensuring you receive timely assistance and a smooth internet experience throughout your stay.