| Charter type | 1-day charter |
| Driver language | Mandarin, Japanese |
| Car model | 14-seater, 21-seater, 43-seater bus |
| Other service | Child seat rental |
For services exceeding 10 hours or between 20:00–22:00, the 14-seater Hiace will be charged at JPY 5,000/hour; the 24-seater Coaster and 62-seater bus will be charged at JPY 10,000/hour (less than 1 hour is counted as 1 hour). Please pay the driver in cash on the day of the trip.
A 0–2 year old child seat is provided for free for the first one; each additional seat is JPY 2,000 per day. Please note this when booking and pay the driver in cash on the day of the trip.
In the event of unforeseen incidents or extreme weather affecting the trip, customer service will notify you separately. In such cases, you may choose to reschedule or receive a full refund. If you request to reschedule or cancel, please contact customer service as soon as possible and provide relevant proof, which will be handled at their discretion.
Please ensure you provide the correct number of passengers and luggage when booking. If the actual number of passengers or luggage exceeds the limit on the day of travel, the driver reserves the right to refuse service, and no refund will be provided.
On the day of the trip, to ensure your itinerary runs smoothly, the driver may suggest return times based on traffic conditions and may adjust the order of attractions. Thank you for your understanding.
The usage time on the day of the trip is based on the itinerary confirmed before departure. If the guest is late, the driver may suggest shortening the itinerary accordingly. If the guest chooses not to shorten the itinerary and incurs overtime, an overtime fee will be charged.
If you need to make any changes to your itinerary, please submit your request at least 48 hours before the trip; otherwise, it may not be possible to process.
If a passenger fails to show up at the agreed time due to personal reasons, or cannot be reached after the waiting period, the driver will depart, and the trip will be considered forfeited with no refund.
To maintain a pleasant environment, eating and drinking (except for plain water) are prohibited inside the vehicle. Thank you for your cooperation.
If pick-up and drop-off locations differ (one must be within Osaka Prefecture), the corresponding empty-car travel time will be deducted. Please note this when booking for customer service confirmation.
Please note that customer service response hours are 09:00–18:00 Japan time.