On the day, please arrive at Heshikiya Port 30 minutes before your ferry departure time.
On the day, show your booking name or voucher at the Heshikiya Passenger Terminal at Heshikiya Port to receive your ferry tickets.
Ferries depart on schedule. If you miss your selected ferry, please contact us.
Please note that refunds cannot be issued if you miss the ferry due to late arrival. Traffic congestion is possible, so please allow plenty of time to get to the port.
Marine activities can be chosen on the day. The optional add-on (snorkeling) can also be booked on the day.
Whether the plan operates is decided based on the sea conditions on the day. If it is canceled, we will contact you in advance.
The plan runs in rainy weather, but the schedule may change depending on sea conditions. It will be canceled if sea conditions are poor due to a typhoon, weather advisory, or warning, in which case no cancellation fee applies.
Marine activities may be canceled on the day due to sudden thunderstorms or similar conditions. All marine activity fees will be refunded, but the round-trip ferry fare and other charges are non-refundable.