For cancellations 31 day(s) (inclusive) before the selected date, a cancellation fee of 0% will apply
For cancellations 21 to 30 day(s) before the selected date, a cancellation fee of 10% will apply
For cancellations 11 to 20 day(s) before the selected date, a cancellation fee of 20% will apply
For cancellations 4 to 10 day(s) before the selected date, a cancellation fee of 30% will apply
For cancellations 1 to 3 day(s) before the selected date, a cancellation fee of 70% will apply
For cancellations 0 to 0 day(s) before the selected date, a cancellation fee of 100% will apply
NOTE
Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once your refund request is confirmed, KKday will initiate the refund to your original payment method within 15 days. The actual refund timing depends on your card-issuing bank’s policy.
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