1. This service is a private tour and not a shared group tour.
2. Service Hours: The standard daily private tour service is 10 hours, including driving, sightseeing, and meal times. Overtime fees of JPY 5,000 per hour will be charged if the service exceeds the agreed duration.
3. Pickup/Drop-off Locations: As the vehicle dispatch center is located in Osaka, the standard private tour must start and end at a designated location within Osaka City each day.
4. Intercity Accommodation: If you choose to stay in Kyoto, Kobe, Wakayama, or other areas outside Osaka, and the driver is unable to return to Osaka on the same day, additional driver accommodation fees may apply and must be covered by the traveler.
5. Additional Fees: Please confirm actual arrangements and related costs with Customer Support before booking if you require pickups outside Osaka, ending the tour in a different city, or driver accommodation to avoid disputes.
6. The 3-day or 5-day duration refers to the total service days of the package, including the airport transfer day.
7. Please choose the vehicle type based on the actual number of passengers and luggage.
8. If booking a package with airport transfers, please provide your arrival and departure flight details.
9. Please provide the name and full address of your hotel in Osaka at the time of booking.
10. The order of the itinerary may be adjusted due to traffic, weather, or attraction operating hours.
11. Please request child safety seats at the time of booking; fees and availability are subject to confirmation.
12. If you need to adjust the recommended itinerary, please confirm with Customer Support before departure whether it falls within the package service scope.
13. The driver's language and contact information will be confirmed based on the actual service arrangement.
14. Cancellation and refund rules are subject to the official policy of the package selected on the booking page.
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 12:00). Notifications will then be sent via email