Please provide the actual number of passengers (including infants and children), as well as the number and size of luggage when booking. If the actual situation on-site differs from the provided data, or if the number of passengers and luggage exceeds the vehicle's capacity, the driver reserves the right to refuse service without a refund.
To ensure a smooth trip, the driver may suggest return times or adjust the order of attractions based on the day's traffic conditions. Please be aware that overtime fees will still apply for any overtime caused by force majeure factors such as traffic congestion or traffic control.
Please provide your contact information (mobile phone number, or communication App ID such as Line/Whatsapp/Wechat/Kakaotalk) in the remarks section when booking and ensure your phone is connected to the internet so the driver can reach you.
Overtime Fee: If the actual usage exceeds the service hours, an overtime fee of 5,000 JPY/hour for 7-10 seater vehicles and 10,000 JPY/hour for 19-seater vehicles will be charged. Please pay the driver in cash on-site.
The first child seat is provided free of charge. A booking is required for the second seat onwards.
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 20:00). Notifications will then be sent via email