[Cancellation Policy]
The provider will not be responsible for granting refunds for the following cases:
The eSIM and guidelines will be sent to the customer's email within 6 hours.
If you do not receive email having eSIM, kindly check spam/junk email or contact us via message.
Check Supported devices or How to know that your devices support eSIM or not to make sure that you can use eSIM on this device
All iPhones bought from China mainland, Hong Kong and Macau DO NOT support eSIM, and all Samsung purchased from China mainland, Hong Kong, Macau and Taiwan DO NOT support eSIM.
Please do not delete eSIM after activating. The eSIM QR code can only be activated once. We are not able to assist you if the eSIM has been deleted from the device.
It must be installed and activated at the destination within 30 days after receiving the eSIM, otherwise the eSIM will become invalid and unusable.
The quality of communication may be affected by outside conditions; surrounding landforms (e.g. mountains), weather, obstruction by buildings, the number of users, or locations may affect the speed and quality of the internet
In accordance with the Fair Usage Policy, excessive video streaming or data consumption may cause slower or weaker signal reception
[eSIM COMPATIBILITY CHECKING GUIDELINES]
Step 1: Go to “Settings” > “Cellular”.
Step 2: If the “Add eSIM” section is available, your phone does support eSIM service.
Step 1: Go to “Settings” > “General” > “About”.
Step 2: Check “Model Name”. See whether it is listed in our “eSIM supported devices list” (see above)
Step 3: Check the “Carrier Lock” section. It should say “No SIM restriction” – this means your device is not SIM locked.
Step 4: Scroll down to view “Available SIM”, if there is a “IMEI2” number, eSIM can be used on your device.
-ANDROID-
Step 1: Dial *#06#. Press call.
Step 2: Your IMEI number will be displayed. If the EID number is displayed, your device is eSIM compatible. Please note the EID info (if available). This is your eSIM serial number.
Step 1: Open “Settings” on your phone.
Step 2: In the search bar, search for IMEI and choose “IMEI Information”. If this information is available, your phone can use eSIM.
The Turkey eSIM offers significant convenience as you won't need to physically switch, install, or worry about losing a SIM card. It provides quick and user-friendly activation, allowing immediate access to a high-speed internet connection upon arrival. This digital format saves time and hassle compared to acquiring a local physical SIM card during your trip.
This Turkey eSIM provides cost-effective, unlimited 4G data, ensuring you stay connected throughout your trip. You can expect a reliable and high-speed internet connection for navigation, communication, and staying updated while traveling around Turkey, with plans available for durations from 1 to 30 days based on your selection.
The Turkey eSIM offers flexible data plan options ranging from 1 to 30 days. These packages are designed to provide either daily data allowances or a total data allocation, allowing you to select a plan that best fits the duration and specific data needs of your travel in Turkey, ensuring consistent connectivity for your entire journey.
To check compatibility, first verify if your device supports eSIM technology. Please note that all iPhones bought from China mainland, Hong Kong, and Macau do not support eSIM. Similarly, all Samsung phones purchased from China mainland, Hong Kong, Macau, and Taiwan are not eSIM compatible. Most newer flagship phones from other regions generally support eSIM.
After your purchase, the Turkey eSIM details and a detailed user manual will be sent to your email within 6 hours. The activation process is designed to be user-friendly and quick, allowing you to easily set up your eSIM by following the instructions and gain immediate access to the internet, eliminating the need for physical installation.
The Turkey eSIM provides a cost-effective solution by offering unlimited 4G data without the need for expensive international roaming charges from your home provider or the hassle of finding and purchasing local physical SIM cards upon arrival. Its digital delivery and easy activation save time and potential hidden costs, ensuring predictable and reliable internet expenses for your trip.
Yes, modern smartphones with eSIM capabilities allow you to manage multiple cellular plans simultaneously. You can easily switch between your home network and the Turkey eSIM through your phone's settings. This flexibility is particularly useful for receiving calls or messages on your primary number while using the eSIM specifically for data services in Turkey, offering seamless connectivity management.
To activate the Turkey eSIM, you will typically need a stable internet connection (Wi-Fi is recommended for the initial setup) and access to the QR code or manual installation details provided in the email you receive after purchase. The comprehensive user manual sent along with the eSIM will guide you through each quick and user-friendly activation step, ensuring a smooth setup process.