Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Women under five months pregnant may only participate in the Dolphin Encounter if accompanied by another paying adult, and they must sign a liability waiver
The use of suncream and tanning products is not allowed during the dolphin experience
Any jewellery or accessories that can easily come off are not allowed during the dolphin experience
Electronic devices, like phones and cameras, are not allowed during the dolphin experience
We recommend bringing cash for purchasing any photos or souvenirs
Guests with a history of heart conditions, asthma, diabetes, epilepsy, use of heart medication, or any other major medical condition should not participate.
You're advised to consider your physical condition and medical history when deciding if this activity is suitable for you and if you have concerns, please consult your doctor before participating
This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation efforts. The standards strictly prohibit breeding for commercial purposes, the use of behavioural drugs, the capture of wild cetaceans and food deprivation techniques, among other measures.
Bring a towel
English-speaking guide for all nationalities
Not suitable for expectant mothers or guests with back problems
Not suitable for guests with poor health
Not suitable for guests with cardiac or respiratory problems
Not suitable for wheelchairs
Not suitable for families with small children
Not suitable for guests who can't swim
Adults only
Height, weight and/or age restrictions may apply
Bring a hat
Please note that all times are approximate and subject to change