Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Round Trip transportation Hotels/Playa del Carmen + Round trip Ferry tickets available for an extra charge of 50 usd or 800 mxn pesos per person to be paid at check in
No shows: 20 usd or 350 mxn per person
Children age from 5 to 11 years old
Infants aged 1 to 4 years are free of charge on all Kuzá products. One infant is allowed free of charge per paying adult
Not included: Watersports gear rentals (available for purchase onsite)Spa treatments, professional photography services, experience upgrades or VIP upgrades (avaliable for purchase onsite)
Lounge chairs, hammocks, and shaded seating are available on a first-come, first-served basis. Activities and entertainment offerings vary by day and are weather-dependent. Water clarity and seaweed conditions may change seasonally, and some beach areas may include rocky terrain—water shoes are recommended
With the El Cielo Adventure tour option there's a catamaran cruise included
Catamaran boarding: due to the nature of this new vessel, boarding is carried out from the beach by walking a few steps through the water to reach the boat
Children must be supervised by an adult (over 18 years) at all time
Bring a towel
Bring a hat
Bring suitable footwear
Bring money for extras or gratuities
Bring bathing gear and sunblock
Bring biodegradable insect repellent
Lockers not included
English-speaking guide for all nationalities
Transfers not included
Transfer is available for an extra charge