A minimum of 15 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 7 day(s) before the departure date
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: High blood pressure, Heart disease, Asthma, Epilepsy, Pregnant women
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time
Meals are not included for children under the age of 3
Admission tickets will not be included for travelers under the age of 3 and are required to be purchased on-site
Send your vehicle license plate number and tour guide's contact information via SMS or social media the day before departure.
If you use LINE/WECHAT, please be sure to enable friend requests and receive messages from strangers.
If the toboggan run is cancelled on the day of travel due to temporary closure or other factors, guests are not entitled to a refund or other equivalent compensation.
Children who are 95-120cm tall and 48 months or older, but under 10 years old, must ride the LUGE ramp with an adult.
Children who are 120cm or taller and 10 years or older must ride a bicycle by themselves.
(Ages 65 and above) cannot ride the ramp, but can ride the cable car.
The itinerary may be adjusted according to local conditions. If attractions are temporarily closed due to safety checks or other reasons, our company will not be liable or provide a refund.