[Daegu] ZIMCARRY Luggage Delivery Service (Daegu Airport → Accommodation)

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

Leave your heavy travel luggage to Jim Carrey, and with those hands, hold the hand of your loved one!

"To travel happily, you must travel light." - Antoine de Saint-Exupéry
Leave your heavy luggage to us and start your journey light!
We will safely deliver your luggage from the airport to your hotel.

🛍️Product Options

✓ Daegu Airport > Daegu City Hotel (One-way luggage delivery service)
• 25,000 KRW per item regardless of size (delivery available only for suitcases and bags)
However, only items with a combined height, width, and length of 180cm or less and weighing 30kg or less can be delivered.

📍Store Location

• Daegu Airport 'ZIMCARRY' Store: Located inside Gate 2 on the 1st floor of Daegu Airport.
(1st Floor, 221 Gonghang-ro, Dong-gu, Daegu, on the right side inside Gate 2)

📍 Luggage Delivery Service Information

✓ Daegu Airport > Hotel in Daegu (One-way)
• Baggage drop-off hours: 05:00–14:00
• Baggage drop-off location: Daegu Airport 'ZIMCARRY' store
• Baggage claim time: Sequential delivery after 16:00
• Luggage claim location: Front desk of your designated accommodation

📍 How to use the luggage delivery service

✓ Daegu Airport > Hotel in Daegu (One-way)
1. Please upload a photo of your luggage in advance via the link in the email sent the day before your use.
2. Please drop off your luggage at the store at your reserved time.
3. We will safely deliver to your accommodation after 4 PM on the same day.
4. You can pick up your luggage at the accommodation front desk.
5. Please contact us via messenger for delivery status or requests.
6. Delivery may be delayed depending on traffic conditions, but we will definitely deliver it.

• Drop-off Location: ZIMCARRY Daegu Airport Branch (1F, 221 Gonghang-ro, Dong-gu, Daegu, on the right side inside Gate 2)
• Operating Hours: ZIMCARRY Daegu Airport Branch (Open year-round, 05:00–20:00)
• Luggage drop-off time: Between 05:00 and 14:00 • Pick-up location: Registered accommodations in Daegu (Please refer to the website for the hotel list.)
• Pickup Time: Pick up at the front desk of your designated accommodation after 4 PM on the same day.

• When booking the service, you must accurately enter the accommodation reservation holder's name and contact information, the time you wish to drop off your luggage at the airport, and the name of your planned accommodation in English. This will allow us to verify delivery availability and confirm your reservation.
• Please be sure to upload a photo of your luggage using the voucher link sent after your reservation is confirmed.
• This service is not available at private accommodations, Airbnbs, or other properties that do not have a front desk staff or do not offer luggage storage services.
• Packages will be delivered sequentially after 16:00, and arrival times may vary depending on traffic conditions, etc.

✨User Guide Email

We will send you an email the day before your usage date where you can check important notes and information.
The email contains a link to register photos of your items, so please be sure to upload them to ensure smooth delivery service.

⚠️ Important Notes

1. Only registered accommodations are available. You can check through the list of accommodations available for delivery. ( List of accommodations available for delivery )
2. Reservations to unregistered accommodations may be cancelled due to the inability to transport guests.
3. Even if the accommodation is registered, the reservation may be cancelled if delivery is not possible due to the accommodation's circumstances on the day.
4. If the information provided at the time of reservation is inaccurate, it may be difficult to use the service.
5. A voucher will be sent via email upon reservation confirmation, and uploading a photo of your luggage is mandatory. If a photo is not uploaded, you may not be able to use the service on the day of use, and your reservation may be automatically cancelled.
6. If the quantity of luggage is incorrect after the reservation is confirmed, you can pay the difference at the store.
7. Packages will be delivered sequentially after 16:00, and arrival times may vary depending on traffic conditions, etc.
8. If you cancel between 0 and 1 day before the departure date, you cannot request order cancellation, change, or refund.
9. The company is not responsible for minor scratches, dents, dents, general wear and tear, contamination, etc. on the exterior of the luggage.
10. Delivery may be refused if the item is included.
• Items at risk of damage, such as plastic/paper shopping bags, umbrellas, and boxes
• Perishable and foul-smelling items
• Items that may cause harm to others
Items exceeding the standard checked baggage allowance

⚠️Reservation and Service Policy

• If the accommodation information differs from the reservation details, the reservation may be cancelled (non-refundable) or an additional fee may be charged.
• The service is available only to accommodations within the Daegu area.

✓ Cancellation Policy
Cancellations made 2 days (inclusive) or more before the departure date are free of charge.
If you cancel between 0 and 1 day before departure, you cannot request order cancellation, changes, or refunds.

💬 Frequently Asked Questions (FAQ)

Q1. Do I need to contact the hotel in advance?
A. There is no need to contact us in advance. Please tell the front desk the name of the person who made the reservation when dropping off or picking up your luggage.
(You may also show the 'Help Card' attached to the email sent upon reservation confirmation.)

Q2. The accommodation name was entered incorrectly or the usage date has changed.
A. If you have entered the accommodation name incorrectly or the date of use has changed, please contact us via KKday message, LINE, WhatsApp, or email by the day before the service.

Q3. Is it mandatory to upload a photo of my luggage?
A. Yes, to prevent misdeliveries and accidents, you must upload photos via the link in the email sent the day before your service date. If photos are not uploaded within the service period, the service will be considered completed. If you are having trouble uploading photos, please contact us via messenger.

Q4. I think the time to drop off my luggage will be later than the designated time.
A. You must strictly adhere to the scheduled time. If there are any changes or delays, please be sure to contact us via messenger.

※ If you need assistance, please contact me via the messenger below.

• LINE: zimcarrydga
• WhatsApp: +82 10-2416-8215
• Email: zimcarrydga@gmail.com