【Kyoto, Osaka, Nara Same-Day Luggage Delivery】Hotel-to-Hotel / Hotel-to-Kansai Airport (KIX) | Free Backpack & Shopping Bag Delivery! | Delivery to Hotel by 4 PM Same Day | Airbnb Delivery Available
- Same-day luggage delivery between hotels in Kyoto, Osaka, and Nara, or between hotels and Kansai International Airport (KIX).
- Hotel delivery: Your items will arrive by 4 PM on the same day! Enjoy peace of mind by arriving early.
- Backpacks and shopping bags are delivered for free! No worries even if you have extra souvenirs.
- Delivery service is available for accommodations without a front desk, such as Airbnb or unmanned hotels.
- Receive email notifications upon pickup and delivery completion.
- Multilingual customer support is available. Feel free to contact us if you have any questions.
- KKday has received an average 5-star rating from our customers! We strive to provide prompt and attentive service to ensure you enjoy your trip to Japan with peace of mind.
Package options
Product Info
This is a same-day luggage delivery service that transports your suitcases and bags from hotels in the Kyoto, Osaka, and Nara areas to another hotel or Kansai International Airport.
Drop off your luggage at your hotel in the morning, and it will be delivered to your next hotel by 4 PM on the same day.
Enjoy traveling and sightseeing hands-free without having to carry heavy suitcases around.
Backpacks, shopping bags, and other bags checked in with your suitcase are delivered for free.
The service is available not only for hotels but also for Airbnb and unmanned hotels.
[How to Use]
① Booking Please enter the following information in the Note section when booking:
- Name of the hotel for pickup
- Name of the hotel for delivery
- Name of the hotel reservation holder (in Roman alphabet)
* Please include a space between the first and last name. - Hotel reservation number
② Drop off your luggage at the hotel
Please leave your luggage at the front desk of your pickup hotel by 10 AM on the day of service.
③ Pickup and delivery by our staff
Our staff will pick up your luggage and deliver it to your next hotel within the same day. You will be notified of the delivery status via email.
④ Receive your luggage at the next hotel
Please pick up your luggage at the front desk of your hotel upon arrival.
[Travel with Peace of Mind]
We will contact the pickup and delivery hotels in advance to confirm the delivery arrangements.
Detailed instructions for the day will be sent via email after your booking is confirmed.
[For Airbnb and Unmanned Hotels]
Our staff will collect and deliver your luggage in person at your accommodation. After booking, we will coordinate the handover time via email.
• Pickup: Scheduled by 10 AM
• Delivery: Scheduled for around 4–5 PM
If you prefer a different time, please contact us. We will do our best to accommodate requests up to 6 PM.
[Service Areas]
Kyoto: Kamigyo-ku / Nakagyo-ku / Shimogyo-ku / Higashiyama-ku / Minami-ku
Osaka: All areas within Osaka City
Nara: Nara City
Please contact us if you are outside the above areas, as delivery may still be possible.
Simply leave your luggage at your hotel in the morning, and it will be delivered to your next hotel by 4 PM the same day. For Airbnb or unmanned hotels, our staff will hand over your luggage directly.
Why choose Suitcase Express Japan? ・Backpacks and shopping bags are delivered for free ・Luggage delivered to your hotel by 4 PM on the same day ・Supports Airbnb and unmanned hotels ・Email notifications for pickup and delivery status ・Carefully handled by 100% in-house staff ・Multilingual customer support
Types of baggage
Please check before booking
Regarding delivery outside the service area
Purchase Notice
■ About Booking Please book this service after your hotel reservation is confirmed.
Please enter the following in the remarks field when booking:
(1) Pickup hotel name
(2) Delivery hotel name
(3) Hotel reservation name (in Roman alphabet)
(4) Hotel reservation number.
Please enter the hotel reservation name accurately with a space between the surname and given name.
This is used for advance confirmation with the hotel.
■ Terms of Use
Delivery of a large suitcase is mandatory.
■ Dropping off your luggage
Please leave your luggage at the hotel front desk by 10:00 AM on the day and inform them that you have a booking with 'Suitcase Express Japan'.
■ Items that cannot be accepted
Valuables, perishables, items requiring refrigeration/freezing, hazardous materials, animals, etc., cannot be accepted.
■ Compensation
We provide compensation of up to 50,000 JPY per item for loss or external damage.
Fragile items such as glass, ceramics, bottles, and precision equipment are not covered by compensation.
■ Cancellation Policy
Up to the day before the service date: Free cancellation
On the service date: Non-refundable
Reminders
This service requires the delivery of a large suitcase (it cannot be used for small suitcases only, or for shopping bags/backpacks only). Shopping bags/backpacks will only be delivered free of charge if they are checked in at the same time as a large suitcase.
Please book this luggage delivery service only after your accommodation reservation is confirmed. (If your accommodation is not yet confirmed, there may be difficulties in us contacting the hotel in advance.)
Please be sure to enter the following in the remarks field when booking: (1) Pickup hotel name (hotel where you drop off your luggage), (2) Delivery hotel name (hotel where you pick up your luggage), (3) Hotel reservation name (in Roman alphabet), and (4) Hotel reservation number. This information will be used as reference for us to contact the hotel in advance.
Please leave your luggage at the front desk of your hotel by 10:00 AM. When leaving your luggage, please inform them that you have a reservation with "Suitcase Express Japan". Your luggage will be delivered to your hotel by 4:00 PM on the same day. For Airbnb and unmanned hotels, delivery will be after 4:00 PM at your preferred time.
We will send you a confirmation email the day before or on the day of your pickup. Please reply to that email with photos of the items you wish to leave with us.
Pickup Point
Pickup Info
Customers using our delivery service to Kansai International Airport (KIX) should proceed to Gate H on the 4th floor (International Departures Floor) of Terminal 1. Our staff will hand over your luggage directly at the time previously notified to you.
Kansai International Airport, Terminal 1, 4th Floor (International Departures Floor), Gate H
Address Info: Kansai International Airport Parking Lot 1
How to Use
How to Use Your Voucher
- Please present your order number
