Please make sure that your mobile phone and its operating system support the eSIM function before purchasing. No refunds will be issued if the order is canceled due to incompatibility of the device.
iOS requires version 12.1 or higher; please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only iPhone 13 mini, iPhone 12 mini, iPhone SE 2020 and iPhone XS have eSIM functionality.
Each QR code can only be scanned once. After binding, the device cannot be changed or deleted. Once deleted, it cannot be rescanned and installed.
Installing eSIM requires an Internet connection. Please confirm that there is available WiFi or available mobile data in the environment before installation.
It must be installed and activated at the destination within 90 days of ordering, otherwise the eSIM will become invalid and cannot be used.
Please remember to turn off data roaming on the original SIM card to avoid using the mobile network of the original SIM card and incurring high roaming charges.
To end using the eSIM plan available on your phone, click [Remove Action Plan] at the bottom to remove it.
Please be aware that the signal may affect the quality of the Internet depending on factors such as location, terrain, building coverage, number of users, weather, etc.
The customer service hours for this product are 9:30~18:00 (GMT+8), please be informed.
This Thailand eSIM offers 4G high-speed internet access without the need for a physical SIM card. Travelers can enjoy the convenience of quick activation via QR code after purchase, eliminating the hassle of swapping cards or worrying about losing a physical SIM. It's an environmentally friendly solution with no consumables and provides a seamless way to stay connected.
Thailand eSIM plans provide a daily allowance of high-speed 4G data, such as 500MB, 1GB, 2GB, or 3GB. Once this daily high-speed limit is reached, your internet access will continue at a reduced speed, providing unlimited total data for basic browsing and messaging until the next day's high-speed quota automatically refreshes.
After purchasing a Thailand eSIM, you will receive a QR code via your voucher. To activate, ensure your device is connected to Wi-Fi. Go to your phone's settings, navigate to 'Cellular' or 'Mobile Data,' select 'Add Cellular Plan' or 'Add eSIM,' and then scan the provided QR code. Follow the on-screen prompts to complete the installation and setup quickly and efficiently.
Most newer smartphone models from Apple (iPhone XR/XS and newer), Google (Pixel 3 and newer), Samsung (Galaxy S20 and newer), and other manufacturers support eSIM technology. It is crucial to verify your specific device model's eSIM compatibility before purchase to ensure seamless activation and usage throughout your trip to Thailand.
Consider your typical internet usage habits. If you primarily browse maps and use social media occasionally, a 500MB-1GB daily plan might suffice. For frequent streaming, video calls, or heavy app usage, a 2GB-3GB daily plan would be more suitable. Evaluate the length of your trip and planned activities to select a plan that keeps you connected without significant slowdowns.
Once the designated daily high-speed data (e.g., 500MB, 1GB, 2GB, 3GB) for your Thailand eSIM plan is fully consumed, your data speed will be reduced. However, you will still have unlimited data for the remainder of the day, allowing for continued use of essential applications like messaging and light browsing, before the high-speed quota automatically resets the next day.
Using an eSIM for Thailand offers several advantages. It eliminates the need to physically swap SIM cards, preventing loss or damage, and saves you from carrying a card pin. Activation is quick and convenient via a QR code, bypassing postal delivery or physical pickup. It also supports dual SIM functionality, allowing you to keep your home number active while using the eSIM for data.
Thailand eSIMs are primarily designed for data connectivity, providing internet access for applications, web browsing, and online communication platforms. They typically do not come with a local phone number for traditional calls or SMS messages. For voice calls, travelers can utilize internet-based calling apps such as WhatsApp, Line, or Messenger over the data connection.