1) How Many Terminals are at Kota Kinabalu International Airport (KKIA)?
Kota Kinabalu International Airport has 1 terminal consisting of 3 levels:
- Level 1: Arrival area
- Level 2: Within-Sabah flights and airline offices
- Level 3: International departures and Sarawak/West Malaysia departures
2) How Can I Get to and From Hotel at the Airport?
Travel time from Kota Kinabalu International Airport (KKIA) to Kota Kinabalu Town is approximately 15-20 minutes in normal traffic. Please note that there are no trains to take you from the airport to your hotel. Here are the convenient options available:
- By Grab
- Getting to Your Hotel (Arrival):
> You can get picked up at Arrival Pillar 5, the designated E-hailing pick-up area.
> Directions:
i) From Arrival Hall 1 & 2, walk towards KFC.
ii) Use the side door next to KFC to exit the main terminal.
iii) Pass by Starbucks on your left and head towards Domestic Gate 3.
iv) The pick-up spot is right in front of Pillar 5.
* Most drivers can communicate in basic English and Malay. If you prefer a Chinese-speaking driver, you can request this for an additional charge.
* Please make sure to book the correct car size based on your luggage. Include the number of passengers and the size and quantity of your luggage in the remarks or chat.
- By Airport Transfer
- You can also arrange for a private transfer through your hotel or a local service.
- This option provides a more personalized and hassle-free experience, allowing you to communicate directly with the driver about your luggage and number of passengers.
- Some packages include a paging service, allowing your driver to look for you as soon as you step out of the arrival hall for an even smoother experience.
- Exclusive Offer: Check out a variety of airport transfer packages available, with a 5% discount for new users on KKday! 🔖💲
- By Taxi
- Kota Kinabalu International Airport is served by city taxis that operate on a coupon system. The charges are fixed based on your destination. You can get the coupon at the counter located on Level 1, Arrival Level of the terminal building.
- Each taxi can accommodate up to 4 persons per ride, with a fixed rate of RM30 to downtown.
- By Bus
- The airport is also served by the city bus service. To take the bus, head to Level 1, Arrival Concourse of the terminal building.
- Buses operate from 7:30 am to 8:15 pm, with a waiting time involved. The fare is RM5, and you may need to pay the exact amount or small note to the bus driver in cash directly.
3) How Do I Get to Kundasang, Kota Belud, or Kota Kinabalu Park from the Airport?
- You can take Grab or a bus to these destinations; however, due to the distance, it may be challenging to secure a driver for your return trip from these locations.
- The best options for getting there are to rent a car or opt for a private charter. This way, you’ll have the flexibility to explore at your own pace and ensure a hassle-free return.
- Exclusive Offer: Check out a variety of car rentals and private charters available, with a 5% discount for new users on KKday! 🔖💲
4) Is There WiFi Available?
Yes! Free WiFi is available at the airport. Just follow these 4 simple steps:
- Turn on your Wifi
- Connect to Airport@WiFi
- Fill up the form and submit
- You are connected!
For better connectivity, you can purchase a E-SIM from KKday at super affordable price or SIM Card from the airport too!
- Exclusive Offer: Check out a variety of SIM Card or E-SIM package available, with a 5% discount for new users on KKday! 🔖💲
5) Thinking to overnight in the airport?
Since the airport is open 24 hours, you can choose to layover at the airport before your flight. Here are the amenities available for your convenience:
- Airport Lounge
- Travel Club Lounge : L2A48 & L2A49, Level 2 Domestic Departure (near Gate A10) and Open 24 hours - F&B
- McDonald's,O'Briens and KFC are open 24 hours.
- Flight Club (Level 2) opens from 5.00am - 11.00pm
- Starbucks (Level 1) opens 6.00am - 12.00am - Charging Station available at Level 2 and Level 3
- Comfortable Seats available or you can get a quick nap at Napzone KKIA by Sovotel at Level 1.
6) Amenities & Facilities available
- ATM
- Level 1: CIMB, Bank Rakyat
- Level 3: CIMB - Money Exchange
- Level 1: Bank Islam
- Level 1: CIMB Bureau de Change - Convenient Stores
- Level 1: Orange Convenient Store (24 hours)
- Level 3: 7-eleven - Pharmacy
- Level 2: Pill Box
7) Nearest Domestic Flight
- Destination: Sandakan (SDK) - 45 mins
- Destination: Tawau (TWU) - 1 hours (Tawau is the nearest airport to Semporna)