Melbourne City to Melbourne Airport Drop-Off Transfer Service | Australia

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

— Important Info —

Vehicle Options & Capacity

• 7 seats:
  - 7 people + 4 pieces of 28-inch luggage
  - 4-5 people + 6 pieces of 28-inch luggage
  
  
• 12 seats:
  - 11 people + 8 pieces of 28-inch luggage
  - 8-11 people + 8 pieces of 28-inch luggage
  
  
• 14 seats:
  - 13 people + 8 pieces of 28-inch luggage
  - 11-12 people + 10 pieces of 28-inch luggage

— More Info —

• The bus will wait up to 30 minutes after the scheduled boarding time
• If the vehicle arrives and cannot contact the passenger after 30 minutes, or if the passenger cancels without prior notice to the customer service center, the service is considered complete. No refund will be issued
• If additional waiting time is required, passengers must notify customer service before the scheduled ride. A fee of AUD50 per hour will apply from the 31st minute onward
• If a flight is canceled due to weather or other factors, the pick-up service is automatically canceled with no charges applied

Additional Services

• Temporary pick-ups or drop-offs for other passengers are not included. Additional stops will incur a fee, starting at AUD20 for stops within 5 km and AUD50 for those beyond 5 km. All stops must be in the same direction as the original route, and the dispatch center will approve stops based on vehicle conditions
  

Luggage Policy

• To ensure safety, luggage, including hand luggage, must be stored in the rear compartment. Small personal items like wallets or passports may be kept in the passenger area
  
• Each passenger is allowed two pieces of hand luggage for free. A charge of AUD$10 applies for a third piece
  

Child Seat Requirements

• Children under 12 must use a seat belt or a safety seat (booster seat) by law
• If a child safety seat is required, please inform customer service at the time of booking. An additional fee of AUD15 per seat will apply
• Passengers who fail to request a seat or express no need for one will bear the responsibility for any fines or damages in the case of a traffic violation or accident

Sign-Raising & Check-in Assistance

• Passengers requiring a sign-raising or check-in assistance must inform customer service at the time of booking. An additional service fee of AUD50 will apply