【BIG1 Offer】BKK Airport Arrival meet and greet service

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

－Documents required for BKK’s meet and greet service upon arrival－

1. Flight number and flight arrival time
2. Arrival at BKK Airport: Provide the "primary contact person" with the clothing for the day of entry before the departure of the inbound flight
3. You need to join our LINE official account for information verification (ID: @knockexservice)

Directions:
After the purchase is completed, an electronic voucher and a meeting point map will be sent to you before your flight departs. Please check your mailbox and provide the confirmation letter. You can show it on your mobile phone or print it out and carry it with you (if printing, please do not modify the printed content and keep the page clean).

Booking Information:
＊Customer name, passport pinyin and number, contact number, flight arrival time and flight number, email address.
＊Working hours are from 9:00 to 18:00 Taiwan Standard Time. Orders outside working hours will be confirmed before 13:00 the next day.



- Package Plan -

-【Multi-person plan - Free private charter car discount】BKK Airport entry honor reception service (need to meet with a dedicated person at a designated location)
＊2-5 people need to pay the difference to enjoy the shuttle service (already included in the purchase price)
* Free one-way airport private charter car service in Bangkok, Thailand when purchasing entry service for more than 6 people! Pick-up destination: Bangkok Airport, Bangkok, Thailand - Hotels and B&Bs in the city

-BKK Airport Arrival Honor Reception Service + Airport Electric Vehicle Bridge Pick-up *Specialized Reception + Golf Cart Service, allowing you to enjoy VIP service!

- Airport Pick-up Service Introduction -

• Airport Pickup
  -Pick-up time: Service staff will pick you up at the airport with a sign at the time of your plane landing
  - The airport pick-up service staff will hold a sign for you at the airport arrival hall. Please pay attention to our LOGO sign. The service staff will lead you to the car without providing the driver with the license plate information in advance.
  - Free waiting time: The driver will wait for 90 minutes. If the driver has not passed the customs, it will be deemed as voluntary abandonment and no refund will be given
  - Early flight arrival: Wait 90 minutes based on the actual flight arrival time
  - Flight delay: If the flight is delayed for 1 hour, the driver will wait on site for 90 minutes according to the actual arrival time of the flight. If the delay exceeds 1 hour, please contact the customer service of the reservation after arrival to re-arrange the vehicle. If you are unable to take the vehicle, "no compensation will be provided."
  
  
• Pickup Area - Suvarnabhumi Airport Transfer Bangkok City: Prawet, Saphan Sung, Bang Kapi, Suan Luang, Watthana, Huai Khwang, Sathon, Bang Na, Pathum Wan, Chatuchak, Lat Phrao, Yan Nawa, Khan Na Yao, Min buri, Bang Kho Laem, Bang Rak, Bueng Kum, Dusit, Khlong Toei, Lat Krabang, Phaya Thai, Ramkhamhaeng Road, Ratchathewi, Samphanthawang, Sukumvit, Bangkhen, Khlong Sam Wa, Nong Chok, Sai Mai, Din Daeng, Pom Prap Sattru Phai, Phra Kha- nong, Wang Thonglang, Lak Si District, Bang Sue District
  
  Nearby areas: Bangkok Noi, Thon Buri, Bangkok Yai, Khlong San, Taling Chan, Phasi Charoen, Rat Burana, Bang Phlat, Thung Khru, Bang Khun Thian, Nong Khaem, Bang Khae, Thawi Wattha- na, Bang Bon, Don Mueang or Don Muang Airport, Chom Thong, Mueang Samut Prakarn, Phra Pradaeng, Phra Samut Chedi, Bang Bua Thong, Bang Yai, Bang Kruai, Mueang Nonthaburi, Pak Kret
  
  Pathum Thani: Khlong Luang District, Lam Luk Ka District, Lat Lum Kaeo District, Mueang Pathum Thani District, Nong Suea District, Sam Khok District, Thanyaburi District, Sai Noi District
  
  
• Don Muang Airport Transfer City Area: Prawet, Saphan Sung, Bang Kapi, Suan Luang, Watthana, Huai Khwang, Sathon, Bang Na, Pathum Wan, Chatuchak, Lat Phrao, Yan Nawa, Khan Na Yao, Min buri, Bang Kho Laem, Bang Rak, Bueng Kum, Dusit, Khlong Toei, Lat Krabang, Phaya Thai, Ramkhamhaeng Road, Ratchathewi, Samphanthawang, Sukumvit, Bangkhen, Khlong Sam Wa, Nong Chok, Sai Mai, Din Daeng, Pom Prap Sattru Phai, Phra Kha- nong, Wang Thonglang, Lak Si, Bang Sue District, Chom Thong District, Pak Kret District
  
  Nearby areas: Rat Burana, Thung Khru, Suvarnabhumi Airport, Bang Khae, Bang Bon, Bang Khun Thian, Nong khaem, Bang Phlat, Bangkok Noi, Bangkok Yai, Khlong San, Phasi Charoen, Taling Chan, Thawi Watthana, Bang Bua Thong, Bang Yai, Bang Kruai, Mueang Nonthaburi, Khlong Luang, Lam Luk Ka, Lat Lum Kaeo, Mueang Pathum Thani, Nong Suea, Sam Khok, Thanyaburi, Sai Noi
  
  Samut Prakarn: Bang Bo District, Bang Phli District, Bang Sao Thong District, Mueang Samut Prakan District, Phra Pradaeng District, Phra Samut Chedi District
  
  
  

－ Pre-sale precautions QA －

Q: What is the arrival and pick-up time of the flight when booking the "airport pick-up service"? (Flight arrival time - on time)
A: Please fill in the flight number and arrival time for the pick-up time. The driver will wait for 90 minutes (free waiting time) according to the actual landing time of your plane. If you have not yet passed customs, it will be deemed as voluntary abandonment and no refund will be made.

Q: What is the arrival and pick-up time of the flight when booking the "airport pick-up service"? (Flight arrival time - early/delayed)
A: (1) If the flight arrives early: Wait for 90 minutes (free waiting time) based on the actual flight arrival time
(2) Flight delay: If the flight is delayed by 1 hour, the driver will wait on site for 90 minutes based on the actual arrival time of the flight. If the delay exceeds 1 hour, please contact the customer service after arrival to re-arrange the vehicle. No compensation will be provided if you are unable to take the vehicle.

Q: How is the number of passengers calculated?
A: Nine-seater capacity: 2 - 8 passengers. If a child seat is used, the capacity will be reduced by one passenger for each child seat used. If you need a child seat, one child safety seat can be provided free of charge for each car. If you need an additional safety seat, it costs THB$ 300/piece. Please pay it to the driver on site. Please note it in the order.

Q: What does “additional fees” mean?
A: The displayed fee is the total service fee for each vehicle, including taxes and tolls, but the price will fluctuate depending on the availability of the additional services you require. If you require additional services such as waiting for an extended period, additional on-site fees will be incurred.

Q: How many pieces of luggage can I bring?
A: Anything that needs to be placed in the trunk is considered luggage. Items that can be carried with you or placed on your body or seat are considered hand luggage. Items that are too large (such as folding bicycles, folding baby strollers, folding wheelchairs) are considered special luggage and the amount of luggage they occupy needs to be determined separately. Nine-seater passengers can carry (8 pieces of 20-inch luggage or 7 pieces of 24-inch luggage or 6 pieces of 26-inch luggage or 5 pieces of 28-29-inch luggage). The number of seats will decrease as the number of pieces of luggage increases. If you do not carry luggage in accordance with the regulations, it will be deemed as a voluntary abandonment on site and no refund will be given (according to the regulations of most airlines, the standard luggage size is 157.48 cm or 68.58 x 53.34 x 35.56 cm, and weighs approximately 22.68 kg)

－ After-sales precautions QA－

Q: Can I change the order after it is confirmed?
A: If you wish to change the airport pick-up or drop-off time you have already booked, please contact the customer service staff in the order. Changes will not be accepted one day before departure.

Q:Where do I meet the driver?
A: "Airport Pick-up Service": We will arrange for airport pick-up service personnel to hold a sign for you at the arrival hall of the airport. Please pay attention to our LOGO sign and the service personnel will lead you to the car.

Q: Can't find the driver when arriving at the agreed location?
A: "Airport Pick-up Service": If you do not find a sign with your reservation name or an airport representative at the designated location in the pick-up hall of Bangkok Airport, Thailand, please take photos on the spot (including the current time and agreed location); otherwise the driver will also provide relevant GPS or photo evidence. Failure to provide it will be regarded as a No Show and no subsequent fees will be charged.