Lift tickets are valid during the snow season (2024/12/21~2025/03/09).
Opening hours may change depending on snow accumulation and weather.
When the ski resort is unable to operate due to weather factors, travel expenses, etc. will be compensated.
When renting ski equipment, you need to read and sign the consent form on the day.
Ski rental does not include compensation for damage to the rental items.
Due to snow conditions, weather, strong winds, natural disasters, etc., business hours may be suspended or adjusted. It is recommended to check the official website of the ski resort before going to the ski resort.
[Validity period of electronic ticket (voucher)]
[Customer Service Center Contact Information]
1. When using the phone function of KKDAY app (supports 4 languages)
・Business hours: Monday to Sunday 08:00-22:00 *Japan time
・How to use
(1) After downloading the KKday app, open "Appointment Management"
(2) Click "Contact Us"
(3) Click the "Telephone" logo in the upper right corner to make a free Internet call
2. When using the messaging function of KKDAY app
・Business hours: Monday to Sunday 08:00-22:00 *Japan time
・How to use: After logging in to the member page, you can query and send messages in the reservation management.