If there is no contact within 30 minutes after the appointment time, the appointment will be deemed to be cancelled.
In case of soiling the kimono. Compensation may also be pursued for cigarette burn marks, damage, holes, and irreparable marks (oil-based pens, etc.).
If it exceeds business hours, it will be returned the next day and a late fee (1,100 yen per person) will be charged.
Please arrive at the facility 10 minutes before the experience time to participate in the experience.
In cases of force majeure, such as epidemics, natural disasters, etc., it may be impossible to play. At that time, tourists can choose to change the travel date or receive a full refund.
Please arrive at the facility 10 minutes before the experience time to participate in the experience.