Mexico City International Airport Benito Juárez (MEX) - Mexico City Airport Shuttle Transfer
Book a 24-hour private car transfer from Mexico City International Airport (MEX) to and from the city for a safe and seamless travel experience.
- Enjoy a comfortable, air-conditioned car transfer between the airport and the city
- Avoid the hassle of managing luggage and switching transportation
- Experience a 24-hour private transfer service tailored to your group size
Private & Shared Cars
| Shared transfer type | Airport transfer |
| Charter type | One-way pickup |
Product Info
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
— Car Model Information —
- Sedan: Suitable for 3 passengers with 3 pieces of luggage
- MPV-4: Suitable for 4 passengers with 4 pieces of luggage
- MPV-5: Suitable for 5 passengers with 5 pieces of luggage
Each passenger may bring one checked luggage piece (maximum dimensions: 135 cm sum of length, width, and height) and one personal item. Passengers exceeding baggage limits must arrange additional transport.
For extra comfort, consider booking a vehicle larger than your group size. Strollers are treated as checked luggage and require booking the MPV-5 model. Contact customer service for stroller accommodations.
— Service Introduction —
Airport Pick-Up
- Service available 24 hours a day
- Domestic flight pick-up starts upon arrival, while international flight pick-up begins 30 minutes after arrival
- Drivers wait for 60 minutes at the designated pick-up area. Contact the driver for delays caused by personal reasons
Hotel Drop-Off
- Service available 24 hours a day
- Pick-up is at the hotel lobby or designated area based on hotel policy
- Default departure for airport transfers is 4 hours before flight time. For custom pick-up times, specify your request when booking
- Drivers wait up to 15 minutes beyond the agreed pick-up time
In case of unavoidable delays such as strikes, road maintenance, or traffic jams causing missed flights, refunds will not be provided.
Service coverage area
Sedan vehicle type for reference
MPV-4 vehicle type for reference
MPV-5 vehicle type for reference
Purchase Notice
- To ensure that the information is correct and there are no temporary changes, driver information will be provided by letter and text message approximately 24 hours before departure.
- If you do not receive the driver information on time, or if you fail to contact the driver successfully, please inquire through the KKday system as soon as possible and we will assist you as soon as possible.
- There are no laws regarding the use of infant/child seats in Mexico City. However, if you plan to ride in a car with children under 5 years old, it is recommended to use an infant seat/child seat to ensure safety.
- If you have a need for an infant seat/child seat, please be sure to inform it in advance in the order notes and provide the age, height, and weight of the infant or child. We will assist in the arrangement. If not notified in advance 5 days before the date of use, we will not be able to provide it. this service. The infant seat/child seat service will be based on the actual inventory on the date of use and cannot be guaranteed to be available, so please note.
- If you have a need for pet sharing, please be sure to inform us in advance in the remarks of the order, and we will assist in arranging it. If not informed in advance, we will not be able to provide this service, so please note.
- Please be sure to confirm the quantity and size of your luggage before placing an order (please meet the required dimensions) and inform this in the order notes. If the actual number of luggage on the day of the trip exceeds the number notified in advance, the driver reserves the right to refuse passengers to board the bus. Please be sure to pay attention before making a reservation.
- In the event of traffic congestion, the actual pick-up and drop-off time may be adjusted at any time, and the actual arrival time at the destination may be extended as a result. Please be aware of this before making a reservation.
- If you want to bring golf bags, surfboards, photographic equipment and other luggage, please be sure to inform us in the notes of the order so that the local pick-up company can arrange it.
- Passengers traveling with strollers must inform the quantity in the order notes and choose a 5-seater model. If the quantity is not informed in advance or the wrong plan is purchased, the driver reserves the right to refuse the ride. Please be sure to pay attention before placing a reservation.
- Airport transfers can only stop at Mexico City International Airport (MEX) or Mexico City (single location) and do not provide services at other locations along the way, so please note before booking.
- The arrival time of domestic flights starts to be calculated, and the calculation of international flights starts 30 minutes after arrival: the driver will wait for 60 minutes for free. If the passenger "fails to arrive at the waiting place after the free waiting time" or "fails to contact the driver after the free waiting time" , the driver has the right to decide whether to leave the scene, the service will be canceled and no refund will be given, please be informed; the free waiting time for the airport drop-off service is 15 minutes, please apply accordingly.
- All vehicle models do not include barrier-free facilities. Passengers with mobility difficulties are advised to note that we apologize for any inconvenience caused.
- Please pay attention to the maximum number of passengers and luggage of the selected plan. If it exceeds the maximum number of passengers, you will need to book a second car.
Includes/Excludes
Reminders
The airport drop-off will depart 4 hours in advance by default. If you need to customize the time, please indicate the specific departure time in the remarks.
If you want to change your pick-up information after ordering, please inform us at least 24 hours in advance. If notified within 24 hours, order adjustment fees will be incurred, and the driver may not be able to make arrangements due to order changes. Please be aware.
Eating, drinking, and smoking are prohibited in the vehicle. Passengers are requested to cooperate.
If you want to change your pick-up information after ordering, please inform us at least 24 hours in advance.
In the event of strikes, road maintenance, traffic jams or other force majeure factors, passengers may miss their flights or be unable to apply for tax refunds. In this case, no refunds or claims will be made, so please be aware before making a reservation.
If your flight is delayed, customs inspection, baggage claiming, or other reasons, please call the driver or customer service at +1 800 8144204 (global) to confirm the details.
If you cannot find the driver at the meeting point, please call the local operator's customer service number +1 800 8144204 (worldwide).
Cancellation Policy
- Cancellations 2 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- Cancellation is not allowed between 0–1 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
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