For example, a group of two adults and two children under 2 must book the 4-Person Room package if traveling on a business, high roof, or flat roof bus, but may book the Double Room package if traveling in a different vehicle
A minimum of 2 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 3 day(s) before the departure date
Please arrive at the designated location 15 minute(s) before the scheduled departure time, as the tour will depart on time
Travelers are encouraged to download or print out the e-voucher for offline access
Each traveler may carry 1 piece of large-size luggage (under 28" or 20 kg) and 1 piece of carry-on baggage
Please keep your baggage safe and secure at all times. Travelers will be held liable for their lost or damaged baggage. If a traveler loses or damages their baggage due to mechanical failures of a vehicle, only partial refunds will be offered
In the event of force majeure (e.g. weather, transportation, equipment failure, strike) resulting in tour delays which cause travelers inconvenience or lead to travelers paying extra fees for transportation not included in this tour, refunds or compensation will not be offered
If a bus is late, travelers will be compensated and the amount depends on the delay time. Be mindful that zero portions of the tour fee will be refunded; the tour guide will explain the compensation details to you on-site. Please comply with the tour guide's compensation arrangements accordingly
The drop-off sequence will be arranged by the tour guide to cope with the traffic conditions
Return time may be delayed depending on the traffic situation and weather; travelers are advised not to arrange other itineraries or book flights on the same day to avoid delays. Please consider before booking
The return time is subject to weather and traffic conditions; please ask the tour guide if needed
Please arrive at the meeting point promptly as the bus will depart on time, participation will not be granted to late arrivals and refunds will not be granted