1. Private charter car service: Door-to-door pickup and drop-off with flexible departure times and destinations, no transfers required.
2. Customer support: Multilingual support in Chinese, Japanese, and English to handle any unexpected situations immediately.
3. Licensed vehicles: Green-plated vehicles that undergo regular maintenance and inspections for your safety.
4. Professional drivers: Bilingual drivers (Chinese and Japanese) who are familiar with the local area and can provide travel recommendations.
5. Convenient pickup and drop-off: Available for B&Bs, private residences, apartments, hotels, and stations, including locations within the Disney Resort and Disney hotels.
-- All tours are one-way. Please book separately for a return trip.
-- The driver will wait for free for 30 minutes. If you are late and cannot be reached, the driver will leave and no refund will be provided.
-- Please notify us of any changes or adjustments to your booking at least 2 days before the scheduled service. Changes requested on the day before or the day of the service cannot be accommodated.
Child safety seats are available for JPY 2,000 each. Please specify the child's age in the remarks section when booking. (Fee to be paid on-site)
A night service fee of JPY 2,000 applies for services between 22:00-07:00. (Fee to be paid on-site)
The driver will wait for free for 30 minutes at the designated time and location. Overtime fees apply thereafter: JPY 2,000 per 30 minutes for 7-seater vehicles (less than 30 minutes is charged as 30 minutes); JPY 3,000 per 30 minutes for 10-seater vehicles (less than 30 minutes is charged as 30 minutes). Paid waiting is subject to availability on the day.
To maintain a pleasant environment, please do not eat or drink in the vehicle and take your trash with you. If the seats, carpets, or interior are stained or damaged, you will be required to pay a cleaning fee based on the professional cleaning company's quote.
Please ensure your pickup time, hotel address, number of passengers, and luggage count are correct. Discrepancies between the actual situation and your booking information may result in additional fees.