Data Usage Specifications | Unlimited data, 5GB |
Transmission Specifications | 4G |
Signal Coverage Area | United States, Mexico, Canada, or a USA-only option (the U.S. includes Hawaii included; Guam and Saipan excluded). |
Mobile Carrier | T-Mobile (official product, not mobile virtual network operator) |
Supported Sizes | Micro SIM, Nano SIM, Standard SIM, 3-in-1 SIM |
Hotspot Sharing | Available |
Supported Frequencies(4G) | B71(600 MHz), B12(700 MHz), B2(1900 MHz), B4(AWS), B66(AWS-3) |
Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspot, T-Mobile 4G phones, phones before 2016, knock-off phones, CDMA phones, foreign carrier customized 3G phones or tablets, customized phones, SIM-Lock phones, tablets, WiFi routers, Sharp phones, Smartisan phones, Sugar phones, Samsung Galaxy J5/J7 series, and HTC U11 Series, Sony, Huawei |
Reminders | North American three-country plan: Unlimited high-speed data in the USA, and 5GB of shared high-speed data in Canada and Mexico (followed by 128 kbps speeds). USA Plan: Unlimited High-Speed Data Hotspot sharing: Can be shared, the highest speed of hotspot sharing is only 3G speed Call function: unlimited calls to countries included in the plan, excluding extra paid calls (North America three-country plan can call the United States, Canada and Mexico; the US-only plan is limited to the United States) ※ The 4G LTE frequency bands in North America are as follows: 4G LTE: band 2/4/12/66/71 ※ If your mobile phone does not support North American 4G network, you may not be able to access the Internet (You will be informed of the mobile phone support status via order message/email before the product is shipped, please be sure to pay attention to the message) |
Network Type | Local |
Choose from two Taiwan Taoyuan Airport (TPE) locations. - Terminal 1: Ezfly Counter, in front of 3F departure hall, by Hanlin Tea Room, open 5:30 am–11:00 pm - Terminal 2: Ezfly Counter, across from counter no. 9, by The Bank of Taiwan, open 5:30 am–11:00 pm. Please pick it up during service hours
When placing an order, please provide the IMEI code (*#06#) for your phone. If multiple codes exist, mention them in the remarks
Failure to provide the IMEI code means you confirm compatibility yourself. No refund will be given if your unsupported phone can't be used
This SIM card is for short-term use only and cannot be extended or transferred to other carriers
After purchase confirmation, a voucher will be sent via email, along with a postal tracking number
Ensure your phone supports the T-Mobile network before use
This SIM card is compatible with mobile phones only, not tablets or routers
Communication quality may vary due to external factors like terrain, weather, buildings, user volume, and location
Your phone must be unlocked and SIM-free to use this card
Note that some apps requiring phone number registration, like Uber, may not work with the prepaid SIM card
For further SIM-related assistance, contact us via LINE@ using the provided user guide
Not all phone models work in North America. The supplier will verify compatibility and notify you by email and messages
The local agency will provide the prepaid SIM card phone number after activation
Please note that this plan is designed for short-term use and does not allow for long-term retention of the same phone number. For 45-day and 60-day plans, number switching will occur every 30 days, which may result in an internet outage of up to 12 hours. After the system operation is complete, a new phone number will be assigned. Please restart your device after receiving the SMS notification. (In rare cases, you may not receive an SMS notification, but you can restart your device once you have a signal.) Refunds will not be provided due to internet outages or changes in phone numbers during this period.
Monday 05:30 - 23:00
Tuesday 05:30 - 23:00
Wednesday 05:30 - 23:00
Thursday 05:30 - 23:00
Friday 05:30 - 23:00
Saturday 05:30 - 23:00
Sunday 05:30 - 23:00
Monday 05:30 - 23:00
Tuesday 05:30 - 23:00
Wednesday 05:30 - 23:00
Thursday 05:30 - 23:00
Friday 05:30 - 23:00
Saturday 05:30 - 23:00
Sunday 05:30 - 23:00
— Activating Your SIM Card —