| Data Usage Specifications | Unlimited data, 5GB |
| Transmission Specifications | 4G |
| Signal Coverage Area | United States, Mexico, Canada, or a USA-only option (the U.S. includes Hawaii included; Guam and Saipan excluded). |
| Mobile Carrier | T-Mobile (official product, not mobile virtual network operator) |
| Supported Sizes | Micro SIM, Nano SIM, Standard SIM, 3-in-1 SIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B71(600 MHz), B12(700 MHz), B2(1900 MHz), B4(AWS), B66(AWS-3) |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspot, T-Mobile 4G phones, phones before 2016, knock-off phones, CDMA phones, foreign carrier customized 3G phones or tablets, customized phones, SIM-Lock phones, tablets, WiFi routers, Sharp phones, Smartisan phones, Sugar phones, Samsung Galaxy J5/J7 series, and HTC U11 Series, Sony, Huawei |
| Reminders | The North American plan includes unlimited data in the US with no speed reduction, while Canada and Mexico share 5GB of high-speed internet (speed is reduced to 128 kbps after exceeding the limit, only allowing text messaging). USA Plan: Unlimited High-Speed Data Hotspot sharing: Can be shared, the highest speed of hotspot sharing is only 3G speed Call function: unlimited calls to countries included in the plan, excluding extra paid calls (North America three-country plan can call the United States, Canada and Mexico; the US-only plan is limited to the United States) ※ The 4G LTE frequency bands in North America are as follows: 4G LTE: band 2/4/12/66/71 ※ If your mobile phone does not support North American 4G network, you may not be able to access the Internet (You will be informed of the mobile phone support status via order message/email before the product is shipped, please be sure to pay attention to the message) ※【Important】T-Mobile policy updated. Do not activate your T-Mobile plan before entering the United States. Please insert your physical SIM card after entering the country. Failure to comply may result in your plan being flagged as abnormal by the system and cancelled irreversibly. (If you need to test read data, please turn off mobile data first, insert the SIM card "before" the activation date, remove the SIM card after completion, and reinsert it upon arrival at your destination.) |
| Network Type | Local |
Choose from two Taiwan Taoyuan Airport (TPE) locations. - Terminal 1: Ezfly Counter, in front of 3F departure hall, by Hanlin Tea Room, open 5:30 am–11:00 pm - Terminal 2: Ezfly Counter, across from counter no. 9, by The Bank of Taiwan, open 5:30 am–11:00 pm. Please pick it up during service hours
When placing an order, please provide the IMEI code (*#06#) for your phone. If multiple codes exist, mention them in the remarks
Failure to provide the IMEI code means you confirm compatibility yourself. No refund will be given if your unsupported phone can't be used
This plan is primarily for short-term use and cannot be extended with added value or transferred to other telecom operators. Unauthorized modification of T-Mobile account information is strictly prohibited.
After purchase confirmation, a voucher will be sent via email, along with a postal tracking number
Ensure your phone supports the T-Mobile network before use
This SIM card is compatible with mobile phones only, not tablets or routers
Communication quality may vary due to external factors like terrain, weather, buildings, user volume, and location
Your phone must be unlocked and SIM-free to use this card
Note that some apps requiring phone number registration, like Uber, may not work with the prepaid SIM card
For further SIM-related assistance, contact us via LINE@ using the provided user guide
Not all phone models work in North America. The supplier will verify compatibility and notify you by email and messages
The local agency will provide the prepaid SIM card phone number after activation
Please note that this plan is designed for short-term use and does not allow for long-term retention of the same phone number. For 45-day and 60-day plans, number switching will occur every 30 days, which may result in an internet outage of up to 12 hours. After the system operation is complete, a new phone number will be assigned. Please restart your device after receiving the SMS notification. (In rare cases, you may not receive an SMS notification, but you can restart your device once you have a signal.) Refunds will not be provided due to internet outages or changes in phone numbers during this period.
T-Mobile has updated its policy: Do not activate your T-Mobile plan before entering the United States. Please insert your physical SIM card after entering the country. Failure to comply may result in your plan being flagged as abnormal by the system and cancelled irreversibly. (If you need to test read data, please turn off mobile data first, insert the SIM card "before" the activation date, remove the SIM card after testing, and reinsert it upon arrival at your destination.)
Monday 05:30 - 23:00
Tuesday 05:30 - 23:00
Wednesday 05:30 - 23:00
Thursday 05:30 - 23:00
Friday 05:30 - 23:00
Saturday 05:30 - 23:00
Sunday 05:30 - 23:00
Monday 05:30 - 23:00
Tuesday 05:30 - 23:00
Wednesday 05:30 - 23:00
Thursday 05:30 - 23:00
Friday 05:30 - 23:00
Saturday 05:30 - 23:00
Sunday 05:30 - 23:00
— Activating Your SIM Card —
Yes, the T-Mobile 4G SIM card offers a North America Tri-Country Plan. This plan includes comprehensive coverage across the USA, Canada, and Mexico, ensuring you stay connected throughout your travels in these regions. You can select this option based on your specific travel requirements.
For the North America Tri-Country Plan, you will enjoy unlimited high-speed data within the USA. For Canada and Mexico, the plan includes a shared 5GB high-speed data allowance. This allows for seamless connectivity for essential needs while traveling in those countries.
The T-Mobile 4G SIM card offers flexible plan durations to suit various travel lengths. You can choose from options ranging between 7 to 60 days. This allows you to select a plan that best matches the length of your trip to North America.
The T-Mobile 4G SIM card is an official T-Mobile USA product, guaranteeing stable and reliable 4G network service throughout the USA. This ensures high-speed internet access for browsing, navigation, and staying connected during your visit.
Yes, the T-Mobile 4G SIM card provides complimentary incoming calls. Additionally, it offers unlimited outgoing standard calls within the countries included in your chosen plan (USA, Canada, Mexico for the Tri-Country Plan), allowing for extensive communication.
The T-Mobile 4G SIM card typically arrives pre-activated or with clear instructions for a simple activation process upon insertion into your device. Generally, once inserted in the covered region, your phone should automatically connect to the T-Mobile network. Further details are provided with the SIM card package.
For your convenience, the T-Mobile 4G SIM card can be delivered to Taiwan, Hong Kong, or Macau. Alternatively, if you are departing from Taiwan, you have the option to pick up your SIM card at designated Taiwan airports. Booking through KKday allows for these convenient delivery or pick-up arrangements, saving you time and hassle.
When using the T-Mobile 4G SIM card in Canada, it operates on the reliable Bell and Telus networks. In Mexico, the service is provided through the Telcel network. These partnerships ensure consistent connectivity and optimal performance in both countries.