| Transportation method | Get there on your own |
| Luggage limit | None |
| Meal arrangement | Arrange yourself |
| Additional service & facility | Barrier free, Fast Track |
| Sightseeing type | Museum tour, City walking tour |
| Transport | Walking |
What To Bring: Credit card
What To Bring: Reusable water bottle
Not Allowed: Weapons or sharp objects
Not Allowed: Food and drinks
Not Allowed: Luggage or large bags
Not Allowed: Selfie sticks
Not Allowed: Tripods
Not Allowed: Sprays or Aerosols
Not Allowed: Unaccompanied minors
Know Before You Go: Open Sunday to Wednesday: 10am - 6pm / Open Thursday to Saturday: 10am - 9pm including statutory holidays!
Know Before You Go: *August 27, 2026 - We are closed to the public from 10am - 1pm due to a private event, open from 1- 9pm.
Know Before You Go: Experience takes approximately 2 hours. However, this will vary from person to person.
Know Before You Go: Your voucher is valid anytime during opening hours.
Know Before You Go: Accessibility: 10 Dundas St. E entrance. Take public elevator to B1. Press call button for assistance at Pocket Planet Canada Entrance.
Know Before You Go: Closed Christmas Day
Know Before You Go: The last entry is 90 minutes before closing time.
Know Before You Go: All bags are subject to a bag check by the security team
Know Before You Go: Code of Conduct rules apply
Know Before You Go: Advanced air filtration is in place, including additional HEPA filters