★We will contact you one day before the trip to confirm the itinerary details. Please check your spam folder and ensure your phone is reachable.
★If you choose the hotel pick-up/drop-off package, please be sure to leave or reply with your hotel's full name and address in Chinese/English.
★This 9-person group tour is led by a driver whose primary responsibility is safe driving and itinerary management (pick-up/drop-off, meeting times, and duration). The driver will not accompany guests into the attractions but will provide directions and brief introductions beforehand.
★If tour members are from different countries, the driver will provide basic explanations in multiple languages. Translation apps may be used if necessary. A Chinese-speaking driver is provided by default; please make a note when booking if you require an English, Korean, or Japanese-speaking driver.
★In case of traffic congestion, the itinerary and time spent at each attraction may be adjusted.
★Each person is limited to one small piece of carry-on luggage. If you are bringing large luggage, please be sure to note it when booking or inform customer service at least one day before departure so that vehicle arrangements can be made in advance.
★On the day before your trip begins, we will create a WhatsApp group where all guests can stay informed about specific pick-up times and detailed information for the day of the tour. Our team will also be available to answer any questions at any time, ensuring our driver-guide service remains top-notch. Please provide a phone number reachable via WhatsApp in Japan when booking.
A minimum of 4 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 1 day(s) before the departure date
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 18:00). Notifications will then be sent via email
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: High blood pressure, Heart disease, Acrophobia, Asthma, Epilepsy, Pregnant women
Please arrive at the designated location 15 minute(s) before the scheduled departure time, as the tour will depart on time