If your package requires a pickup address, the supplier will reconfirm the address you provided. If the address cannot be accepted, we will contact you to confirm an alternative pickup location.
Not Suitable For: Children under 10 years
Not Suitable For: Pregnant women
Not Suitable For: People with mobility impairments
Not Suitable For: People with claustrophobia
Not Suitable For: People with respiratory issues
What To Bring: Sunglasses
What To Bring: Sun hat
What To Bring: Sunscreen
What To Bring: Water
What To Bring: Weather-appropriate clothing
What To Bring: Reusable water bottle
Not Allowed: Luggage or large bags
Not Allowed: Vaping
Not Allowed: Flash photography
Not Allowed: Alcohol and drugs
Not Allowed: Open-toed shoes
Not Allowed: Unaccompanied minors
Know Before You Go: Advance Booking: Reservations must be made at least 24 hours in advance to secure a spot.
Know Before You Go: Arrival Time: Guests are advised to arrive 30 minutes before the scheduled tour for check-in.
Know Before You Go: Weight Restrictions: Underground tours may have weight restrictions; confirm in advance.
Know Before You Go: Health Considerations: Underground areas may not be suitable for individuals with respiratory or heart conditions.
Know Before You Go: Cancellation Policy: Cancellations or changes must be made at least 48 hours before the activity.
Know Before You Go: Clothing Requirements: Closed-toe shoes and comfortable clothing are mandatory for safety.
Know Before You Go: Photography: Non-flash photography is permitted; flash is prohibited during the tour.