| Ticket type | Transport IC card |
【Redemption Details】
【Important Note】
Please avoid exposing the card to high temperatures, high pressures, strong magnetic fields, and liquids to prevent damage.
If your card is lost or stolen, you cannot report it lost. Please keep it safe.
If the card is damaged due to human error, such as wear, bending, breakage, chip damage, or unclear card number, a new card must be purchased.
The physical card is valid indefinitely, and the balance on the card is valid until June 30, 2027. If there are no transactions (top-ups or card swipes) before June 30, 2027, the balance will expire. If there are card swipes or secondary top-ups (above 1 RMB) before June 30, 2027, the balance will be valid for an additional 366 days.
There may be slight color variations during the printing of physical cards; refund requests based on this reason will not be accepted.