| Ticket type | E-ticket (direct entry) |
| Exhibit type | Factory tour |
| Attraction type | Culture parks |
| Tour types | None |
| Additional service & facility | Barrier free |
| Transport convenience | Near city center |
Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: The most comfortable way to reach the museum is by foot. By car, it is advisable to use "Holzmarkt" or "Rheinauhafen" as navigation keywords. Other comfortable ways to reach the museum are by boat and by "SCHOKO-Express" tram that departs every 30 minutes from the Cologne Cathedral.(Am Schokoladenmuseum 1A, 50678 Cologne, Germany)
Opening hours: from 10.00am to 6.00pm. New Year's Eve: 10.00am to 4.00pm and New Year's Day 10.00am to 06.00pm. Note: Christmas Eve and 25 December closed. In January, February, March, and November: closed on Mondays. Last admission: 1 hour before closure
The chocolate production ends about 30 minutes before the museum closes
1 companion per disabled person (with companion ID) gets free entrance
Children up to 11 years get access only if accompanied by an adult
For all reduced tickets, please show a valid document
The museum is fully wheelchair accessible
Infants (age 0-5) enter for free
Pets are not allowed