The View From The Shard entrance tickets

Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time

Meeting point description: Nearest station: London Bridge.(The View from The Shard, Joiner Street, London Bridge, London SE1)

Handheld cameras for personal use are allowed

Large bags, tripods, rucksacks, and other large equipment are not allowed and there is no storeroom available (the nearest baggage storage company is located at Waterloo station)

There is no cloakroom facility for bags, however, folded pushchairs can be left in the designated area in the booking hall for free at your own risk (bags and coats cannot be left with them)

The glass of champagne is only available for those aged 18 and above

Infants aged 0 to 2 years do not need a ticket and can enter for free

VIEW GUARANTEE: You’ll be walking on air amongst the clouds, but if they spoil your view, you can return for free with the View Guarantee. In the case of bad weather, all guests are offered a View Guarantee with every ticket. If you cannot see at least three of the following five landmarks - The London Eye, 20 Fenchurch Street, Tower Bridge, One Canada Square, or St Paul's Cathedral - on the day of your visit, you can return within 3 months for free. Staff at the ticket desk will let you know on the day if the Visibility Guarantee has been authorized and will arrange your return ticket.

Planned Maintenance Works (February-June 2026)

There will be no step free access between Levels 68 and 69 between 06 April-June 11

There are approximately 19 steps from Level 68 to Level 69

This may affect guests with limited mobility or wheelchair users, as alternative step-free routes will not be available during these times

Additional partial closures of areas within the viewing platforms may also occur

Level 72, our open-air sky deck, will remain closed throughout the planned maintenance