Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: 180 Greenwich Street, New York, NY 10007
This year to commemorate the 20th Anniversary of the terrorist attacks, The National September 11 Memorial and Museum will be hosting multiple private events for the 9/11 Community on Friday, September 10th, and Saturday, September 11, impacting standard hours of operations
You will have to present your tickets for the specific time you booked. Please note you cannot enter before your booked time slot
Please note that all visitors and baggage are subject to security screening. Please limit the amount of items that you bring. No baggage larger than 8”x17”x19” (20x43x48 cm) will be permitted onto the memorial. Items deemed too large or a danger to exhibits are subject to mandatory storage in the cloakroom
The following are prohibited: alcohol; animals (except service animals); demonstrations of any kind; glass bottles; littering; paint; outside food and drinks; recreational wheeled vehicles; smoking; soliciting or leafleting; third-party commercial activities; and weapons and explosives
Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers and strollers can be accommodated
Cell phones must be silenced while visitors are in the Memorial Museum’s exhibition spaces
Personal photography is permitted, but visitors are asked to be mindful and respect the space
The 9-11 Memorial is an outdoor tribute featuring two reflecting pools within the footprints of the Twin Towers, inscribed with the names of victims. It serves as a place for remembrance and reflection. The 9-11 Museum is an underground exhibition space that tells the story of 9/11 through artifacts, personal stories, and multimedia displays, offering a deeper historical context and understanding of the events and their aftermath.
Yes, the 9-11 Memorial, including the reflecting pools and the surrounding plaza, is free and open to the public. Visitors can walk through the memorial grounds at no cost, allowing for quiet contemplation and remembrance of those lost. The 9-11 Museum, however, requires a ticket for entry.
A typical visit to the 9-11 Museum usually takes about 2 to 3 hours. However, the exact duration can vary based on individual interest and the depth of engagement with the exhibits, artifacts, and personal narratives presented within the museum. Some visitors may choose to spend more time exploring the extensive collection.
Most visitors spend approximately 30 minutes to an hour exploring the 9-11 Memorial plaza. This allows ample time to walk around the reflecting pools, read the names inscribed, and experience the solemn atmosphere. There is no time limit once inside the memorial grounds, so you can spend as much time as you need for reflection.
The 9-11 Museum provides a profound and immersive experience through its extensive collection of artifacts, photographs, oral histories, and multimedia exhibits. Visitors can learn about the events of September 11, 2001, and February 26, 1993, the impact on survivors, and the global aftermath, offering a poignant and educational journey through a significant moment in history.
Visitors can secure tickets for the 9-11 Museum through various online platforms. Advance booking is highly recommended due to high demand, especially during peak seasons and holidays. Booking through KKday, for example, offers the convenience of securing your entry in advance, ensuring a smoother visit and avoiding potential sell-outs, which can occur for popular time slots.
The 9-11 Memorial and Museum is well-served by public transportation. Several subway lines stop nearby, including the A, C, J, Z, 2, 3, 4, 5 to Fulton Street, and the R, W to Rector Street or Cortlandt Street. The E line also goes directly to the World Trade Center Station. Bus services are additionally available, making it easily accessible from various parts of New York City.
From Grand Central Station, take the 4 or 5 subway line downtown to Fulton Street. From Penn Station, take the A, C, or E subway line downtown to World Trade Center Station. Both routes offer direct or easy transfer options, with travel times typically ranging from 20 to 30 minutes, depending on the specific line and time of day, providing convenient access.