① We can pick you up from your hotel.
② Depending on the number of people, we can flexibly accommodate you with either an Alphard (1 to 5 people) or a Hiace Grand Cabin (6 to 9 people).
③ You cannot specify the language or vehicle type.
④ Child car seats are available for rent for a fee.
⑤ With a private car, you don't need to carry your suitcases, making travel much easier.
⑥ Parking fees are the responsibility of the customer. *Toll fees vary depending on the destination.
⑦ Recommended for tourists looking for a short stay.
[What happens after booking]
Within two days of receiving your reservation, we will send you an email to the address you registered at the time of booking informing you whether or not we can arrange your reservation.
We will send you a reminder email the day before your reservation. (Includes meeting place, taxi company, driver information, etc.)
[Flow of events on the day of use]
The driver will greet you holding a sign with your name on it.
When the service time you specified arrives, please go to the designated location.
The driver will greet you holding a sign with your name on it.
*If you will be late for your meeting time, please call the driver or taxi company as instructed in the reminder email.
Regarding dispatch times
Your vehicle will arrive 10 minutes before your scheduled time. We will be waiting for you with a sign bearing your name.
Please arrive at the meeting place 10 minutes beforehand.
If you require a child car seat, please let us know when you register. They cost 1,000 yen each.
If parking is required at the zoo or other locations, the parking fees will be the responsibility of the customer.
If you wish to use the expressway, the toll fees will be your responsibility.
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 23:59). Notifications will then be sent via email
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time