Ian Chan "Ian Azure Nexus" 2026 Birthday Limited Gacha Token

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

— Exhibition Information —

Ian Chen Zhuoxian's Birthday Exhibition "Ian Azure Nexus"

• Location: Atrium, G Floor, Hall 2, Kai Tak Retail Centre, Kai Tak Sports Park, 38-39 Shing Kai Road, Kowloon, Hong Kong
• Dates: May 15 to June 9, 2026
• Time: 10:00 AM to 10:00 PM (Open on the first day after the media preview at 7:00 PM)

— Event Information —

Ian Chan "Ian Azure Nexus" 2026 Birthday Limited Gacha Token Exchange Ticket

• Price: $70 per token. Each token allows one in-game gashapon (each user can purchase a maximum of 4 tokens, and duplicate orders are not allowed. If a duplicate order is placed, the organizer may cancel the duplicate order).
• Location: Atrium, G Floor, Hall 2, Kai Tak Retail Centre, Kai Tak Sports Park, 38-39 Shing Kai Road, Kowloon, Hong Kong
• Time Period: Gashapon reservations will be open in two phases.

Phase 1: [Priority Booking Time Slots]

• Sales period: May 6, 2026, 2 PM - 5 PM (Exclusive to fan club members; open to the public after 5 PM)
• Usage dates: May 15–16, 23–25, 30–31 and June 7, 9
• Usage time: 1 session every half hour, subject to the time slot reserved upon order.

Phase Two: [Same-Day Reservation] Spots will be available for booking starting at 10 PM the day before the usage date.

• Sales start date: May 14, 2026
• Usage dates: May 15-16, 22–25, 29–31 and June 7, 9
• Usage time: 1 session every half hour, subject to the time slot reserved upon order.
  

The capsule toy contains:

🌟 Decorative Lightbox Miniatures (2 designs available)
🌟 Check-in Standee 🌟 Selfie Convex Mirror 🌟 Xiao Zhuoxian Mochi Bobo Keychain (2 designs)
🌟 IAN 2026 Birthday Photo - Autographed and Available Instantly 🌟 IAN 2026 Birthday Photo (Some photos include autograph)

— Frequently Asked Questions —

Q: What confirmation message will I receive after a successful purchase?
A: You will receive a confirmation email, or you can view your order voucher QR code in KKday's "Order Management," which means you have successfully claimed the [Gashapon Token Exchange Coupon].

Q: Do I need to make an appointment after purchasing?
A: No. Your spot is automatically reserved upon successful purchase. Please arrive on the selected date to redeem your spot.

Q: Can I change my order details or cancel my order?
A: No changes can be made to any order details, email address, usage period, etc., nor can a specific order be cancelled.

Q: What is the maximum number of items each person can purchase? Can I place multiple orders?
A: Each person and each email address is limited to 4 purchases during the entire promotion period. Duplicate orders may result in order cancellation.

Q: How do I redeem gashapon tokens?
A: Once you arrive at the site, show the staff your redemption QR code. Each QR code can be exchanged for one token and can only be used once.

Q: How many times can a QR code be used?
A: Each QR code can only be used and redeemed once for the session you booked.

Q: What should I do if the QR code is lost or expired?
A: Please keep the QR code safe, as it will not be reissued if lost; it is valid only on the day of purchase and will expire after that date.

Q: What happens if someone is late?
A: If you do not arrive 30 minutes after your scheduled time slot, your eligibility will be forfeited and no alternative time slot will be arranged.

Q: Will the event be cancelled due to weather? How can I get the latest information?
A: In case of severe weather, the organizer will announce the arrangements via Instagram/Facebook/Telegram. Please check in advance.

Q: Can I change the usage date or time if there is an error?
A: Orders are non-refundable, non-changeable, and non-cancellable once confirmed.

Q: What should I do if the QR code is damaged or cannot be scanned?
A: Any damaged or lost QR codes will not be reissued. Please keep the electronic version or backup safe.

Q: Can I use a QR code that someone else is reselling to enter the venue?
A: To protect your rights, please do not purchase QR codes through unauthorized channels. The organizer reserves the right to refuse entry to visitors holding vouchers purchased through unauthorized channels.

— Terms and Conditions of the Event —

🔷 Receiving a confirmation email and QR code indicates a successful reservation. No further reservations are required. 🔷 Arrive at the venue on time for your reserved time slot. Venue space is limited, please arrive on time and do not arrive early. 🔷 Seating is limited, please queue according to the instructions of the staff. 🔷 Please arrive on time for your reserved time slot and show your voucher to the staff for entry. 🔷 Each redemption QR code can only be redeemed for one token. 🔷 Each redemption QR code can only be used once, please keep it safe. 🔷 Redemption QR codes will not be reissued. 🔷 In case of any dispute regarding redemption QR codes, the platform's usage record will prevail, please keep your QR code safe. 🔷 If you are more than 30 minutes late for the scheduled start time, your registration will be invalid, and you will not be able to be arranged for another time slot. 🔷 All reserved time slots cannot be changed, cancelled, or refunded. 🔷 The organization reserves the right to change or cancel reservations and public time slots. In case of cancellation or changes, we will announce it on our Instagram/Facebook/Telegram groups. Please check before departure. 🔷 In case of inclement weather, we will announce the arrangements on our Instagram/Facebook/Telegram groups. Please check before departure.