Please provide your order number and phone number when picking up your goods so that the counter can verify and ship them.
Please check the items upon receipt. We are not responsible for any items received after you leave the counter.
If it is a dual-SIM phone, please insert the SIM card into the SIM1 primary card slot and clear the SIM2 slot.
If your location or mobile phone does not support 5G, it will automatically switch to 4G/3G signal. The actual network speed depends on the local signal.
This item is non-cancellable, non-refundable, and non-changeable.
Please be aware that communication quality is affected by different usage environments, and network speed will vary depending on factors such as terrain, climate, building obstruction, number of users, and location.
To ensure all users have a fair use of mobile network services at all times, each telecommunications operator has its own fair usage agreement to regulate fair network usage. If a user consumes excessive data in a congested area within a short period, causing other users to be unable to use the service normally, the telecommunications company may temporarily throttle the speed. We will not be able to intervene in this matter, and your mobile network may be temporarily affected.
Monday 07:00 - 23:00
Tuesday 07:00 - 23:00
Wednesday 07:00 - 23:00
Thursday 07:00 - 23:00
Friday 07:00 - 23:00
Saturday 07:00 - 23:00
Sunday 07:00 - 23:00
- Activation Details -
- If it cannot start automatically, please start it as follows -
The Indonesia SIM card is designed for immediate use. Simply insert the card into your device upon landing in Indonesia. It should automatically connect to the local network, providing 4G/5G high-speed data services without complex activation steps, ensuring instant connectivity for your trip.
Yes, for most local SIM cards purchased directly in Indonesia, real-name registration is a common requirement mandated by local regulations. However, for travel SIM cards acquired before arrival, the registration process is often pre-handled or simplified to ensure a smooth, ready-to-use experience for tourists without additional on-site registration hassle.
You can conveniently pick up your Indonesia 5G high-speed SIM card at Hong Kong International Airport. When you order through KKday, you benefit from a quick and easy collection process right before your flight, ensuring you have connectivity ready for your trip to Indonesia without needing to search for a SIM card upon arrival.
Yes, eSIM is increasingly available for data connectivity in Indonesia, offered by various providers. Travelers with compatible devices can choose an eSIM to avoid physical card swaps, downloading the profile directly to their device for immediate use upon arrival, offering a convenient and flexible alternative to traditional SIM cards.
Indonesia SIM cards typically offer various data plans tailored for travelers, including options with different data allowances (e.g., specific GB packages or unlimited data for a set period) and validity periods (e.g., 7 days, 15 days, or 30 days). These plans aim to provide flexible connectivity based on your travel duration and data needs.
Yes, the Indonesia SIM card supports mobile hotspot sharing. This feature allows you to share your 4G/5G high-speed internet connection with other devices, such as laptops or tablets, or with travel companions. It makes it convenient for group travel or using multiple gadgets simultaneously with a single data plan.
The Indonesia SIM card provided is a versatile "three-in-one" card. This means it includes standard, micro, and nano SIM card sizes, all combined into one. This design ensures broad compatibility with virtually any mobile phone or device without requiring you to find a specific card tray or adapter.
Yes, the Indonesia SIM card is designed for immediate plug-and-play use. Once you land in Indonesia and insert the card into your mobile device, it will automatically connect to the local network. This provides instant access to high-speed internet and eliminates the need for any additional setup or activation steps after arrival.