Mt. Fuji & Hakone Day Tour from Tokyo | Lake Ashi Pirate Ship, Owakudani Ropeway, Chureito Pagoda & Oshino Hakkai | Departing from Shinjuku, Tokyo

A minimum of 6 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 4 day(s) before the departure date

In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 18:00). Notifications will then be sent via email

Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: High blood pressure, Heart disease, Acrophobia, Asthma, Epilepsy, Pregnant women

Please arrive at the designated location 15 minute(s) before the scheduled departure time, as the tour will depart on time

If the tour is cancelled due to weather conditions not meeting safety standards or insufficient participants, we will provide a full refund of the tour fee, but will not compensate for any personal expenses such as transportation or accommodation you have already incurred.

If the trip is cancelled due to force majeure factors before departure (including natural disasters, war, strikes, government bans, mechanical failure, traffic accidents, etc., which are beyond our control), we will provide a full refund of the tour fee. If the trip is terminated on the day of departure or during the journey due to the aforementioned reasons, the remaining tour fee will be refunded after deducting actual expenses incurred. No additional compensation claims will be accepted in such cases, and any other losses or additional expenses incurred shall be borne by the traveler.

If you are unable to join the tour due to personal reasons, such as failure to arrive on time, lateness, getting lost, physical discomfort, leaving the group midway, or voluntarily opting out, no refunds will be provided for the paid fees, and no form of compensation can be offered. Thank you for your understanding.

Please understand that force majeure factors such as traffic control or weather changes may lead to itinerary delays, content adjustments, or cancellation of attractions.

The return time may be delayed on the day of the trip due to objective factors such as road conditions and weather, especially during holidays when traffic congestion is common. The tour guide will flexibly adjust the itinerary based on the actual situation, and there is a possibility that the return time will be later than expected. If you need to catch a night flight or connect to subsequent plans on the same day, it is recommended to reserve sufficient time to avoid affecting your travel plans. Please be aware that no refunds or compensation will be provided for itinerary delays. Travelers who need to catch flights are especially reminded to book carefully or make proper arrangements for subsequent plans.

To ensure travel safety and the smooth progress of the overall itinerary, we reserve the right to adjust the itinerary content, modify activity arrangements, or cancel the tour when necessary. If the tour is cancelled for such reasons, we will provide a full refund of the tour fee. Thank you for your understanding and cooperation.

Due to unpredictable factors such as traffic congestion, the duration of stay at each attraction may be adjusted temporarily. We ask for your understanding and cooperation.

The bus implements a one-seat-per-person policy to ensure the comfort and safety of every passenger. Advance seat selection is not available. Depending on the actual number of bookings on the day, passengers of the opposite sex may be seated next to each other. We ask for your understanding and tolerance.

Minors and children under 18 years old must be accompanied by an adult with full civil capacity. Travelers aged 70 and above are advised to be accompanied by family or friends and sign a waiver on-site on the day of the trip.

To ensure your safety and the rights of other group members, if you have chronic illnesses, limited mobility, or other special health conditions, please proactively and truthfully inform us when booking so that we can make appropriate arrangements and provide assistance in advance.

According to local Japanese regulations, infants also require a seat. Therefore, infants under 3 years old must pay the same fee as adults to join the tour. If you plan to travel with an infant, please be sure to inform customer service when placing your order. If not reported in advance and the fee is not paid, the tour guide has the right to refuse the infant and accompanying parent(s) from boarding if the vehicle becomes overloaded on the day of the tour, in order to comply with regulations and ensure the safety of all passengers. In such cases, our company will not be held responsible, the paid fees will not be refunded, and any related extra losses shall be borne by the parents. Please be sure to comply with this regulation to avoid affecting your trip.

Small shops, vending machines, or temporary stalls around some scenic spots still require cash payment. It is recommended that you carry an appropriate amount of Japanese Yen cash for emergencies to make your journey smoother.

To maintain the cleanliness of the carriage and the comfort of all passengers, please do not eat or drink on the bus. If any seat or carriage is soiled or damaged, a corresponding cleaning fee will be charged according to local standards. Thank you for your cooperation in helping us create a clean and comfortable riding environment.

For travelers carrying large luggage, please note your luggage situation when placing your order. We will arrange suitable transfer vehicles in advance based on actual needs to ensure your luggage is loaded smoothly.

For packages including attraction tickets: If the Owakudani Ropeway ticket cannot be used due to weather, force majeure, or personal reasons, the ticket fee will not be refunded.