The whole set is lost/damaged/the waterproof sticker turns red: HKD$500
Damaged case/screen: HKD$200
Battery lost/damaged: HKD$100
Back cover lost/damaged: HKD$100
Storage bag lost/damaged: HKD$20
USB cable lost/damaged: HKD$10
Plug lost/damaged: HKD$20 (applicable if rented)
If the device is returned within 2 days after the expiration date, no additional charges will be made. If the device is returned within 2 days after the expiration date, a device occupation fee of HKD$10/day/device will be charged.
When picking up the item, please provide your order number and phone number so that the counter can verify the shipment.
Deposit HKD$500/device, payable at the airport counter when picking up the device. You can pay by cash, credit card, or Payme, and the money will be refunded after the device is returned. (Cash and Payme will be refunded upon return, credit card is frozen by pre-authorization without deduction, the bank will automatically release it within 30 days)
The style and model of the WiFi device will be determined based on on-site pick-up and no specific model will be specified.
WiFi devices cannot be checked in, please carry them with you.
This item cannot be cancelled, refunded or changed.
If you need to extend the use time of the equipment, please contact customer service to renew the lease at least 1 day before the end of the order.
Since communication quality is affected by different usage environments, network speed will vary depending on factors such as terrain, climate, building shielding, number of users and location. Please be aware of this.
Monday 07:00 - 23:00
Tuesday 07:00 - 23:00
Wednesday 07:00 - 23:00
Thursday 07:00 - 23:00
Friday 07:00 - 23:00
Saturday 07:00 - 23:00
Sunday 07:00 - 23:00
Monday 00:00 - 23:59
Tuesday 00:00 - 23:59
Wednesday 00:00 - 23:59
Thursday 00:00 - 23:59
Friday 00:00 - 23:59
Saturday 00:00 - 23:59
Sunday 00:00 - 23:59
Monday 00:00 - 23:59
Tuesday 00:00 - 23:59
Wednesday 00:00 - 23:59
Thursday 00:00 - 23:59
Friday 00:00 - 23:59
Saturday 00:00 - 23:59
Sunday 00:00 - 23:59
Monday 00:00 - 23:59
Tuesday 00:00 - 23:59
Wednesday 00:00 - 23:59
Thursday 00:00 - 23:59
Friday 00:00 - 23:59
Saturday 00:00 - 23:59
Sunday 00:00 - 23:59
To assess a data plan, consider your usage habits. If primarily for map navigation, social media check-ins, and basic messaging, 500MB to 1GB of high-speed data per day should suffice. If you frequently stream videos, make video calls, or need to work, it's recommended to choose a plan with a higher daily high-speed data cap or unlimited data to ensure a smooth experience and avoid travel disruptions due to data limits.
When selecting a router, consider the following indicators: first is connection stability, ensuring stable internet access in various environments. Second is network speed; 4G high-speed internet provides a better user experience. Next is battery life, which is crucial for an entire day's itinerary. Additionally, pay attention to the ease of device operation and customer support to address any potential issues.
Free Wi-Fi hotspots are usually found in specific public places like airports, stations, and cafes. Their connection quality and security vary, and their coverage is limited, making continuous use difficult while on the move. Renting a Wi-Fi router provides a private, stable internet environment with wide signal coverage. It's portable and supports multiple simultaneous connections, allowing you to connect securely anywhere, greatly enhancing travel convenience.
After booking, you can typically pick up and return Wi-Fi routers at designated airport counters in your departure location, such as Beijing Capital, Shanghai, Zhoushuizi Airports in China, and Hong Kong International Airport, offering fast and convenient service. This allows you to have internet ready before arriving in Japan and easily return it on your way back, eliminating the hassle of finding extra locations. By booking through KKday, you can easily choose the most convenient pickup and return locations.
Most Japanese Wi-Fi routers are designed to support up to 5 people sharing the internet connection simultaneously. Within a reasonable number of users, this typically does not significantly impact connection quality. However, if all users engage in high-bandwidth activities (like watching high-definition videos or downloading large files) concurrently, you might experience a slight decrease in network speed. It's recommended to manage internet usage reasonably to maintain the best experience.
High-quality Japanese Wi-Fi routers typically offer broad signal coverage, encompassing major cities, tourist attractions, and even some remote areas, ensuring stable connectivity for most of your trip. Service providers partner with local telecom operators to ensure network quality comparable to local mobile networks. However, signal may still be limited in extreme mountainous areas or underground facilities, which is a common phenomenon.
Rented Wi-Fi routers are generally designed for simple operation, making them very suitable for users unfamiliar with electronic devices. The device typically only requires a one-button power-on. Then, connect your phone or tablet to the Wi-Fi network name provided by the device and enter the password. The straightforward operating process allows you to get started quickly and enjoy internet service with ease, without complex setup, reducing travel inconvenience.
In addition to speed and data, you should note the battery life, whether a spare battery is provided, charging methods (USB-C or Micro-USB), compensation policies for device damage or loss, and the language and availability of customer support. Choosing a brand that offers stable and comprehensive service will make your trip to Japan more secure and smooth.