Hangzhou, China | Hangzhou Xiaoshan International Airport (HGH) / City Reservation | Airport Pick-up Service
- Self-employed drivers, guaranteed service
- You can pick up and drop off at your own designated location, and you can provide a reimbursement voucher
- Support guests to customize itineraries for free and provide personalized services
- Increase pick-up and drop-off points, flexible and convenient
- 24-hour bilingual customer service online service
Product Info
Purchase Notice
This package provides transfers from the city to Hangzhou Xiaoshan International Airport, as well as round trips within the city. The transfers are limited in distance. Please calculate the distance from your hotel to the airport.
To avoid long waiting times, please arrange a departure time with the driver or customer service in advance;
We will provide the driver's information at least 12 hours before the ride. The driver will wait for you at the agreed time and location. Please keep your phone turned on when using the private car service so that we can contact you in time.
Pets are allowed on board, but please take good care of them and avoid damaging facilities;
If you need a child chair or a sign to pick you up at the airport, you can select [Additional Services] in the package separately;
If you have large luggage, please communicate and confirm with customer service in advance to avoid being unable to enjoy the service due to excess luggage;
【About waiting time and overtime charges】
a. Airport pick-up service: Free waiting time of 60 minutes after the flight landing time
b. Airport drop-off service: Free waiting time of 30 minutes after the scheduled time
c. City pick-up station/point-to-point: Free waiting time of 30 minutes after the scheduled time
d. If the free waiting time is exceeded, an overtime waiting fee will be charged. The overtime waiting fee is charged at: USD0.3/min=CNY2/min
【About the use of extra kilometers outside the package】
If the pick-up distance you book exceeds the package mileage, the excess mileage will be charged as follows:
5-seater comfort model → USD0.8/km = CNY6.0/km
7-seater commercial vehicle → USD1.1/km = CNY8.0/km
7-seat luxury car → USD1.4/km = CNY10.0/km
12-seat minibus → USD1.4/km = CNY10.0/km
Please pay the above overtime waiting fee and over-mileage fee to the driver in person.
Includes/Excludes
Reminders
This service is a designated driver pick-up service, please select the appropriate package to place an order;
If you have any objections to the itinerary, driver, tour guide and other services, please communicate with the customer service staff in a timely manner;
If the actual number of passengers exceeds the vehicle's capacity, the driver has the right to refuse service for the excess portion and no refund will be given;
The vehicles in the example pictures are for reference only. We will arrange the same type of vehicle but different brand or model according to the passenger's actual service date, luggage and other factors. Please understand.
How to Redeem Your Voucher
How to Use Your Voucher
- Please present the e-voucher on-site
Meeting Point
Location Name: HGH
Cancellation Policy
- Cancellations 2 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- Cancellation is not allowed between 0–1 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
FAQ
Hangzhou Xiaoshan International Airport (HGH) is the primary and only international airport serving Hangzhou. It is the central hub for all air travel to and from the city, including private airport transfer services.
From Hangzhou Xiaoshan International Airport, travelers can choose from several options to reach the city center. These include airport shuttle buses with various routes, the Hangzhou Metro (Lines 1 and 7 connect directly to the airport), local taxis available at designated stands, and pre-booked private airport pick-up services that offer direct, door-to-door transfers.
Private airport pick-up services in Hangzhou offer a distinct advantage in convenience over local taxis and airport shuttles. They provide guaranteed, pre-arranged transport directly to your designated location with flexible pick-up and drop-off points. Unlike shuttles with fixed routes and schedules, or taxis that may have language barriers and potential wait times, private services include self-employed drivers and 24-hour bilingual customer service, ensuring a personalized and smooth journey tailored to your itinerary.
Upon arrival at Hangzhou Xiaoshan International Airport, travelers can find official taxi stands outside the terminal. Taxis operate on metered fares, and it's advisable to ensure the meter is used. While some drivers may understand basic English, having your destination written in Chinese is helpful. Payment can typically be made by cash or common mobile payment apps like Alipay or WeChat Pay, though physical cards are less accepted.
A private airport pick-up service from Hangzhou Xiaoshan International Airport includes self-employed drivers who provide guaranteed service. You can specify your desired pick-up and drop-off locations, with flexibility to adjust points. The service supports customized itineraries and offers personalized assistance. Additionally, 24-hour bilingual customer service is available online for any inquiries or support throughout your journey.
In Hangzhou, mobile payment apps such as Alipay and WeChat Pay are widely accepted for public transportation, including buses and the metro, often by scanning a QR code. For the metro, single-journey tickets can be purchased at stations, and visitors can also use a Hangzhou Metro Card for convenience. Cash is less commonly used for direct payment on buses but may be used to purchase tickets or top up cards.
Visitors can effectively utilize the Hangzhou metro system by purchasing single-journey tickets at vending machines in any station or by using mobile payment apps like Alipay or WeChat Pay to generate a QR code for entry and exit. The metro network is extensive, with multiple lines connecting major attractions, business districts, and residential areas. Clear signage in both Chinese and English helps navigate the system efficiently, making it a convenient way to travel across the city.
To secure a private airport pick-up service at Hangzhou Xiaoshan International Airport, the typical booking process involves selecting your desired vehicle type and providing your flight details, including arrival time and flight number. You will also specify your preferred pick-up and drop-off locations, along with the number of passengers. You can easily book through KKday, which offers a streamlined process and 24-hour bilingual customer service, ensuring your reservation is handled efficiently for a hassle-free experience.
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