Cancellation Policy

Name: Hokkaido Tour: Famous Hot Springs - Noboribetsu Onsen & Sounkyo Onsen, Furano, Biei, Sapporo & Otaru - Stunning Golden Route (3 Days) [Departure from Haneda Airport/New Chitose Airport]
SKU: 265271

Question 1

How to Use Your Voucher

Accepted Answer

Please present the e-voucher on-site

Question 2

Includes

Accepted Answer

Accommodation、Transportation fare、Breakfast (2nd and 3rd days)、Dinner (Days 1 and 2)

Question 3

Excludes

Accepted Answer

Personal expenses、Other expenses not mentioned above、Lunch (1st, 2nd and 3rd days)

Question 4

Policy Info

Accepted Answer

Cancellations 21 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free；For cancellations made 8 to 20 days prior to selected date, a cancellation fee of 20% will apply；For cancellations made 2 to 7 days prior to selected date, a cancellation fee of 30% will apply；For cancellations made 1 to 1 days prior to selected date, a cancellation fee of 40% will apply；Cancellation is not allowed between 0–0 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.；Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.

Question 5

Reminders

Accepted Answer

Regarding hotel rooms, even if you request a room for 3–4 people, you may need to use an extra bed (or sofa bed) in a twin room or be split into two separate rooms.；Please wear comfortable, easy-to-walk-in shoes and clothing (Some locations may have uneven ground).；Due to unavoidable circumstances or decisions regarding the flight schedule, the order of accommodation, sightseeing, and meal arrangements may be changed, or the itinerary may be conducted in reverse order. However, no sightseeing spots will be omitted or sightseeing time shortened.；Depending on the season and weather, you may not be able to see the vivid colors of the Blue Pond.；The flowering period and flowering conditions are subject to weather and other meteorological conditions, so the best viewing period may vary and you may not be able to see the flowers.；For customers aged 3 to 5 years old, airplane seats and bus seats during the itinerary will be provided and charged for from the perspective of the Travel Business Law and safety management. Additionally, the travel fee includes facility usage fees (admission fees) at the accommodation facilities. However, in principle, co-sleeping with an adult and no meals are included. If you wish to include meals or bedding, it will be provided at the [Child (6–11 years old / same price as adults)] rate.；If you are accompanied by an infant aged 3 to 5, they will not be counted in the number of people for the room type. (For example, if you are traveling with "2 adults and 1 infant," please select a room for 2 people, and if you are traveling with "2 adults, 1 child, and 1 infant," please select a room for 3 people.)；For this course, it is necessary to provide the full name of all participants (in Katakana), age (date of birth), and gender. If all three pieces of information cannot be confirmed, it will not be possible to secure airplane seats. Please ensure that the information is entered and confirmed correctly at the time of booking.；A separate domestic passenger facility charge will be required.

Hokkaido Tour: Famous Hot Springs - Noboribetsu Onsen & Sounkyo Onsen, Furano, Biei, Sapporo & Otaru - Stunning Golden Route (3 Days) [Departure from Haneda Airport/New Chitose Airport]

Product Info

Purchase Notice

Reminders

Cancellation Policy

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