Set sail through Singapore and Batam, Indonesia on the Majestic Fast Ferry, a high-speed ferry service. Skip the queue, sit back, and unwind as you arrive in less than an hour.
Visa
Batam Center Terminal now features an advanced auto gate system to streamline the immigration process and significantly reduce queuing times.
① For Visa on Arrival (VOA) Guests:
- Guests requiring a Visa on Arrival can complete their payment through the system during the QR code scanning process.
- After payment, they can proceed to use the auto gate like other travellers upon arrival at Batam Center Terminal.
- Refer here for the step by step.
⓶ For Singapore PR Visa on Arrival Guests:
- Guests who are Singapore Permanent Residents (PR) and require a Visa on Arrival must use the traditional immigration process and cannot utilize the auto gate.
- Cannot use the auto gate.
③ For Guests with Physical Visas:
- Guests with a physical visa (already recorded in the system) do not need to scan a QR code.
- Can directly use the auto gate upon arrival.
Indonesia Arrival Card (“White Card”)
- Please be informed that effective 1 September 2025, all visitors — including both Indonesian and Singaporean nationals — will be required to complete the Indonesia Arrival Card (“White Card”) before entering Batam.
- All Indonesia – allindonesia.imigrasi.go.id Mobile App: Download via the App Store or Google Play Store by searching for “All Indonesia”
- Recommendation: Please complete the Indonesia Arrival Card at least 3 days before departure to ensure a smoother immigration process at the ferry terminal and to minimise waiting time upon arrival.
FAQs
① Can I travel with a passport expiring in less than 6 months?
Immigration will reject entry for passports with less than 6 months of validity, unless you are a citizen of the destination.
②Can I use a temporary passport?
Entry is generally not allowed unless you have a special visa issued for your temporary passport.
③ How do I know if I need a visa to enter the next port of call?
For the most updated list please visit hereAdditional Info
① Self-Arrival: Please make your way to the Ferry meeting point independently.
②Visa Confirmation: Ensure your visa status allows entry into Indonesia from Singapore.
③Time Zone: Batam (GMT+7) is 1 hour behind Singapore (GMT+8).
④Minors: Passengers under 16 must be accompanied by an adult over 18 years old.
⓹Punctuality: Arrive on time; refunds are not available for late arrivals.
Check-In Baggage
①Baggage Allowance: Enjoy 20kg of check-in baggage per guest. Please visit the terminal website for more accurate information
②Baggage Handling: Majestic Fast Ferry is not responsible for damage to luggage managed by third parties (i.e terminal staffs)