✈️Melbourne Airport - Pick up 🚘

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

"Pick-up service" "Immigration"
Leave the terminal and walk for about 5 minutes to the public shuttle area Express/Priority Pick up to get on the bus.



It is recommended to ride when the car model is fully loaded




7 seats
7 people + 4 pieces of 28-inch luggage
4-5 people + 6 pieces of 28-inch luggage


12 seats
11 people + 8 pieces of 28-inch luggage
8-11 people + 8 pieces of 28-inch luggage


14 seats
13 people + 8 pieces of 28-inch luggage
11-12 people + 10 pieces of 28-inch luggage



1. The maximum waiting time for each vehicle is within 90 minutes after the actual arrival of the flight.
2. If the vehicle arrives at the reservation location for more than 90 minutes and still cannot contact the passenger,
Or if the passenger has been waiting for more than the maximum waiting time and canceled without prior notice to the airport pick-up customer service center,
The service will be deemed to have been completed and the driver will no longer wait, and any money received will not be refunded.
3. If passengers need to extend the waiting time for pick-up, they should notify customer service before the original scheduled pick-up time to request an extension.
Passengers must pay an additional fee of AUD$50 per vehicle per hour starting from the 91st minute.
Less than one hour will be counted as one hour, and the dispatch center will accept overtime waiting depending on the airport pick-up and drop-off schedule.)
4. If the original flight taken by the passenger is "cancelled" due to weather or other factors, the pick-up service will be deemed to be canceled and no fee will be charged.
5. Regardless of whether the original flight is "delayed" or "early arrived", the dispatch center will still arrange vehicle service.
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"Additional service"
1. The airport pick-up/drop-off service does not provide temporary pick-up/drop-off of other passengers along the way. If there is an additional stop during the scheduled airport drop-off or pick-up service, additional fees will be charged depending on the distance of each stop, and must be in the same direction. As a principle, an additional AUD$20 will be charged for stops within 5 kilometers from the departure point, and an additional AUD$50 will be charged for stops more than 5 kilometers away. The dispatch center has the right to decide whether to provide a stop based on vehicle conditions.
"Luggage loading"
1. To ensure driving safety, the space in the car is only for VIPs, and all luggage, including hand luggage, must be placed in the rear compartment.
A small shoulder bag for storing important documents, passports, wallets, etc., which can be carried around without affecting driving safety.
However, the final carrying capacity must be premised on not jeopardizing driving safety, and the dispatch center reserves the final right to make the final decision on vehicle dispatch.

Each passenger can carry two pieces of hand luggage (above) for free, and the third piece of luggage will be charged AUD$10 for each piece.

"Child seat"
1. In accordance with the government's "Implementation and Promotion Measures for Safe Riding of Children in Small Vehicles", children under 12 years old are required to ride in vehicles.
You must wear a seat belt or use a safety seat (booster seat) to ride.
2. If you need a safety seat (booster seat cushion), you should proactively inform the customer service staff when making a service reservation.
And agree to pay an additional fee of AUD$15 per seat for the use of child safety seats (booster seats).
3. If the passenger fails to inform when making a reservation or expresses no need for it, and is stopped by the police and issued a traffic ticket or a traffic accident causes damage to the passenger, the passenger must bear the responsibility.
"Plagging Service"
1. If passengers need to use the sign-raising service or assist with check-in service, please inform the customer service staff and provide the content of the sign-raising service when making a reservation. We will charge a service fee of AUD$50.