Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: Meet at the parking Kiss&Ride and look for a person with a "excursions.city" sign.(Wielopole 2, Kraków, Poland)
Know in advance:All participants must provide their full name and contact details at the time of booking. Please ensure that the name on your ID exactly matches the name provided at the booking to avoid issues at the entrance
The museum can change your visit time, so your pickup time may change accordingly. You will receive final confirmation via email 1–2 days before the tour. Due to the extremely high visitors’ volume and internal policies, Auschwitz-Birkenau reserves the right to cancel tours or guides at any time, even a few days or hours before the visit. If this happens, you will be informed and if possible, offered an alternative date or program
All visitors are required to pass through security checks before entering the museum grounds
Note, most of the tour will be outside
Tours are conducted by museum guides
This is a group tour, do not be late
Remember to bring:All customers must bring an identity document with them on the day of the visit which matches the name on the ticket. In the absence of such a document, the staff has the right to refuse entry to the museum. The local supplier does not take any responsibility if any of the participants are denied entry to the Auschwitz-Birkenau Museum due to a lack of documents
Please wear comfortable shoes - the tour requires a lot of walking as well as an umbrella or raincoat or sun hat / glasses / water to be prepared for different weather conditions
Remember that it is quite cool in the Salt mine (between 14° C and 16° C). Make sure to take warmer clothing even in summer months
Visitors to Auschwitz-Birkenau Memorial are advised to wear modest and respectful attire. This generally means clothing that covers your shoulders and knees. Comfortable walking shoes are highly recommended, as the visit involves extensive walking outdoors and through various buildings. Please avoid clothing with political, hateful, or offensive symbols.
Auschwitz I and Birkenau (Auschwitz II) are approximately 3.5 kilometers (about 2.2 miles) apart. There is a free shuttle bus service that operates regularly between the two sites, making transportation convenient for visitors. While it is possible to walk between them, using the shuttle is recommended to save time and energy, especially given the emotional and physical demands of the visit.
Entry to the Auschwitz-Birkenau Memorial often requires pre-booking an admission pass, particularly during peak seasons, as visitor numbers are limited. Independent visits are possible, but participating in a guided tour is highly recommended for a comprehensive understanding of the site's history. You can book an organized full-day tour, including transportation from Krakow, through KKday for a convenient and seamless experience, ensuring your entry and travel arrangements are well-managed.
Yes, it is definitely feasible to visit both the Auschwitz-Birkenau Memorial and the Wieliczka Salt Mine in a single day. Many organized tours from Krakow are specifically designed to combine these two significant sites into a full-day itinerary. These tours manage the logistics and transportation efficiently, allowing you to experience both locations without the stress of independent travel planning.
At the Wieliczka Salt Mine, a UNESCO World Heritage site, visitors descend hundreds of meters underground to explore an incredible subterranean world. You will see magnificent chapels carved entirely out of salt, including the renowned St. Kinga's Chapel, intricate salt sculptures, and underground lakes. The tour provides a captivating journey through centuries of salt mining history and Polish heritage.
Yes, beyond the dress code, visitors must adhere to several guidelines. Large bags are prohibited; only small bags (maximum size 30x20x10 cm) are allowed. A solemn and respectful demeanor is expected throughout the visit. Photography is permitted in most areas without flash, but certain zones may have restrictions. Eating and drinking are generally confined to designated areas outside the main exhibition spaces.
For a complete and reflective visit to the Auschwitz-Birkenau Memorial, visitors should typically allocate approximately 3.5 to 4 hours. This duration allows sufficient time to explore Auschwitz I, travel to Birkenau (Auschwitz II), and walk through the extensive grounds and exhibitions at Birkenau, ensuring a thorough understanding of this important historical site.
Visiting the Wieliczka Salt Mine involves considerable physical activity. The standard tourist route covers approximately 3 kilometers (1.8 miles) of walking and requires descending around 800 stairs at the beginning of the tour. While lifts are available for the ascent, comfortable footwear is essential. The mine maintains a cool temperature of about 14-16°C (57-61°F). The tour is generally not recommended for individuals with severe mobility issues or intense claustrophobia.