Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: The meeting point is the coach stop next to Krakow Main Post Office.(Wielopole 2, 33-332 Kraków, Poland)
The museum can change your visit time, so your pickup time may change accordingly. You will receive final confirmation via email 1–2 days before the tour. Due to the extremely high visitors’ volume and internal policies, Auschwitz-Birkenau reserves the right to cancel tours or guides at any time, even a few days or hours before the visit. If this happens, you'll be informed and if possible, offered an alternative date or program
All participants must provide their full name and contact details at the time of booking. Please ensure that the name on your ID exactly matches the name provided at the booking to avoid issues at the entrance
Luggage is not permitted in the camp except for hand baggage. Hand baggage is considered to be luggage with maximum dimensions of 30cm x 20cm x 10cm. To enter the museum, it is required that you do not bring any luggage
Child and Infant tickets do not include headsets at Auschwitz I Camp
The guided tour lasts approximately 3.5 hours and is conducted according to Auschwitz Birkenau State Museum Rules and Regulations
All visitors are required to pass through security checks before entering the museum grounds
You can take a snack and a drink with you if you wish but remember that the program of the trip does not include any lunch break
Yes, a comprehensive guided tour typically covers both key sites of the Auschwitz-Birkenau Memorial and Museum: Auschwitz I (the main camp) and Birkenau (Auschwitz II, the extermination camp). Visitors will travel between the two sites, usually by a shuttle service provided by the museum. A licensed guide accompanies the group throughout, providing historical context and insights into both areas.
A guided tour of the entire Auschwitz-Birkenau complex usually lasts approximately 3.5 to 4 hours. This duration includes time spent at both Auschwitz I and Birkenau (Auschwitz II), as well as travel time between the sites. It allows for a comprehensive and respectful exploration of the memorial, ensuring visitors have enough time to absorb the profound history.
Visitors should dress respectfully and comfortably, as the tour involves a significant amount of walking both indoors and outdoors. It is advisable to wear modest clothing that covers shoulders and knees. Comfortable walking shoes are essential due to the extensive grounds. Be prepared for varying weather conditions, as parts of the tour are exposed to the elements.
Auschwitz-Birkenau can be visited year-round. Spring (April-May) and Autumn (September-October) generally offer milder weather and fewer crowds compared to peak summer months. Visiting in winter can provide a more somber and reflective atmosphere, although it will be colder and potentially snowy. Advance booking is highly recommended regardless of the season.
The Auschwitz-Birkenau Memorial and Museum provides a free shuttle bus service that runs regularly between Auschwitz I and Birkenau (Auschwitz II). The distance between the two sites is approximately 3.5 kilometers (2 miles). The shuttle makes travel convenient and is typically included as part of the guided tour experience. Walking between the sites is also an option, taking about 45-60 minutes.
Yes, it is possible to visit Auschwitz-Birkenau without an organized guided tour. Individual visitors can enter for free, but during peak hours (e.g., between 10 AM and 3 PM), individual entry without a pre-reserved spot on a guided tour may be restricted to manage visitor flow. While individual visits are permitted, joining a licensed guided tour is generally recommended for a deeper understanding and appreciation of the historical context.
From Krakow, visitors can conveniently reach the Auschwitz-Birkenau Memorial by bus or train. Direct buses frequently depart from Krakow's MDA main bus station to Oświęcim (the town where Auschwitz is located), with a journey taking approximately 1.5 to 2 hours. Trains also run from Krakow Glowny (main station) to Oświęcim, though the train station is a bit further from the museum entrance, requiring a short local bus or taxi ride.
Booking a guided tour for the Auschwitz-Birkenau Memorial is highly recommended and can be done conveniently online. You can reserve your tour well in advance through KKday, which offers a streamlined booking experience and ensures your spot, especially during peak travel seasons. Booking through KKday allows you to secure a licensed guide and a comprehensive visit without hassle, providing clear information and reliable service.