| Data Usage Specifications | 3GB, 5GB, 8GB |
| Transmission Specifications | 4G |
| Signal Coverage Area | Indonesia |
| Mobile Carrier | Telkomsel |
| Supported Sizes | 3-in-1 SIM |
| Hotspot Sharing | Unavailable |
| Supported Frequencies(4G) | B3(1800 MHz) |
| Top-Up Availability | Top-up unavailable |
| Excludes | Voice calls, Texts |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspot |
The service will be automatically activated after the SIM card is inserted, no registration is required
The SIM card must be activated within 90 days of ordering. It is recommended to activate it as soon as possible after arriving at the "use area" to avoid expiration.
Day calculation method: Natural day system (user purchases a 3-day Internet plan, installs and activates at 10:00 am on 9/1, 23:59 pm on 9/1 is the first day, and this plan will end at 23:59 pm on 9/3)
The usage within the flow specification is provided according to the transmission specification standard. If the usage exceeds the flow specification, the transmission speed will be limited
If the SIM card expires, the payment will not be refunded
Please do not insert the SIM card before arriving at the "use area", otherwise the customer will bear the risk that the SIM card may not provide the expected or normal service.
Time zone calculation method: GMT +8 Hong Kong time zone is used as the standard, not the time zone of the "use area"
Note: The actual connection signal and speed will be affected by various factors, such as the relative location between the client and the transmitter, the website server resources, the Internet traffic status and the number of users, and the supported speed of the mobile device, etc.
Monday 10:30 - 19:00
Tuesday 10:30 - 19:00
Wednesday 10:30 - 19:00
Thursday 10:30 - 19:00
Friday 10:30 - 19:00
Saturday Closed
Sunday Closed
Hong Kong is closed on national holidays, please do not go there
Telkomsel offers various data packages designed for different usage needs, including daily, weekly, and monthly options. These typically include a set amount of high-speed 4G data, sometimes bundled with local calls and SMS. Travelers can choose data-only plans or combo packages. The flexibility allows you to select a plan that best fits your duration of stay and data consumption habits, ensuring you stay connected throughout your trip across Indonesia.
Yes, international tourists can purchase and use a Telkomsel SIM card in Indonesia. To register a local SIM card, you typically need to present your passport and ensure your device's International Mobile Equipment Identity (IMEI) is registered. Many tourists find it convenient to acquire a SIM card before arrival through pre-order services to ensure immediate connectivity and avoid registration hassles upon landing.
Telkomsel is widely recognized for offering the most extensive network coverage and reliability across Indonesia. Its 4G network reaches major cities, tourist destinations, and even more remote areas, providing consistent internet access and call services. While coverage can vary slightly in very isolated regions, Telkomsel generally provides strong, dependable connectivity for travelers throughout their journey.
For convenient acquisition of a Telkomsel SIM card, you have a few options. You can pre-order your SIM card through KKday, which facilitates delivery and pickup services in Hong Kong. This method offers the benefit of receiving your card before departure, ensuring immediate connectivity upon arrival in Indonesia without needing to find a local vendor or navigate registration processes at the airport. Alternatively, SIM cards are available at major Indonesian airports or official Telkomsel stores.
Activating your Telkomsel SIM card is usually straightforward, often requiring simple SMS verification or automatic activation upon insertion. To manage data packages, check balance, or top-up, you can use the MyTelkomsel mobile application, which provides a user-friendly interface. Alternatively, USSD codes (e.g., dialling 363#) can be used to access various service menus for package selection and status checks directly from your phone.
To ensure compatibility, your mobile phone must be unlocked by your home network provider. Additionally, it should support the frequency bands used by Telkomsel in Indonesia, primarily 4G LTE bands 1 (2100MHz), 3 (1800MHz), and 8 (900MHz). Most modern smartphones are compatible, but it's advisable to check your phone's specifications before travel to confirm it supports these bands for optimal network performance.
When choosing between a local Telkomsel SIM card and international roaming for Indonesia, consider several key factors. Local SIM cards generally offer significantly better value for data and calls, providing more generous allowances at a lower cost, and come with a local number for convenience. International roaming, while offering simplicity with your existing number, often incurs higher per-use charges, making it a more expensive option for extensive data usage during longer trips.
Travelers departing from Hong Kong can ensure immediate connectivity in Indonesia by utilizing pre-order services that offer local delivery or pickup. This convenient process allows you to receive your Telkomsel SIM card in Hong Kong before your flight. Having the SIM card ready means you can insert it upon arrival in Indonesia and instantly access the network, avoiding queues at airports or the need to locate a local vendor immediately after landing.