Please note that we will respond in Japanese or English (only Japanese depending on the staff) or use a translator.
On the day, please gather at least 20 minutes before each departure time.
The temperature inside the special protection area is lower than the surrounding area due to the water temperature. Please wear warm clothes on the day. It's especially cold in the early morning and evening, so it's convenient to have gloves and earmuffs.
You will not get wet, so we will guide you in the same clothes.
If you are pregnant or have any concerns about participating, please contact us in advance.
Please refrain from participating if you are not feeling well or if you have a chronic illness such as back pain.
Those under the influence of alcohol cannot participate. Please note that we will refuse. (No refunds will be given.)
Please note that those who have exposed tattoos will not be allowed to participate. (No refunds will be given.)
Please note that it may be canceled suddenly due to weather conditions such as stormy weather or equipment trouble.
Please note that transportation expenses, etc. cannot be paid in the event of sudden cancellation. Only the tour price will be refunded.