The service will be automatically activated after the SIM card is inserted, no registration is required
The SIM card must be activated within 90 days of ordering. It is recommended to activate it as soon as possible after arriving at the "use area" to avoid expiration.
Day calculation method: Natural day system (user purchases a 3-day Internet plan, installs and activates at 10:00 am on 9/1, 23:59 pm on 9/1 is the first day, and this plan will end at 23:59 pm on 9/3)
The usage within the flow specification is provided according to the transmission specification standard. If the usage exceeds the flow specification, the transmission speed will be limited.
If the SIM card expires, the payment will not be refunded
Please do not insert the SIM card before arriving at the "use area", otherwise the customer will be responsible for the risk that the SIM card may not provide the expected or normal service.
Time zone calculation method: GMT +8 Hong Kong time zone is used as the standard, not the time zone of the "use area"
Actual connection signal strength and speed can be affected by various factors, such as the relative location of the client and the transmitting station, website server resources, internet traffic conditions and the number of users, as well as the supported speed of mobile devices, etc.
Monday 10:30 - 19:00
Tuesday 10:30 - 19:00
Wednesday 10:30 - 19:00
Thursday 10:30 - 19:00
Friday 10:30 - 19:00
Saturday Closed
Sunday Closed
Hong Kong is closed on national holidays, please do not go there
When choosing a Japanese SIM card or eSIM, first consider your data usage and trip duration. For example, light users on short trips can opt for plans with less data, while heavy users on long trips should consider plans with more data or unlimited data. Second, confirm if your phone supports eSIM functionality. Lastly, choose a reputable carrier (like NTT Docomo, KDDI, Softbank) that offers stable 4G/5G network service with nationwide coverage in Japan to ensure a smooth internet experience. You can also choose whether you need the hotspot sharing feature based on your needs.
Daily data needs vary based on individual usage habits. Generally, 1GB per day is usually enough if you only use it for navigation, searching for information, messaging, and light social media browsing. However, if you frequently watch videos, make video calls, play online games, or frequently share your hotspot with multiple people, it is recommended to choose plans with 2GB or more per day, or consider plans with higher total data allowances to avoid reduced speeds impacting your experience.
Purchasing a SIM card in advance before arriving in Japan is one of the most convenient methods. You can pre-order through online travel platforms like KKday and enjoy the convenience of local delivery or self-pickup in Hong Kong before departure, saving you the trouble of finding a purchase location upon arrival in Japan and ensuring you have internet access as soon as you land. Additionally, SIM cards are available for purchase at Japanese airports, local carrier stores, or some convenience stores, but options may be more limited, and you'll need to be mindful of their operating hours.
Before using a Japanese SIM card, please ensure your phone is unlocked and supports Japan's 4G/5G frequency bands. Some SIM cards may require manual APN (Access Point Name) settings; please follow the instructions in the manual. Also, pay attention to the expiration date and total data limits of your plan to avoid speed reduction due to exceeding usage. Some SIM cards may automatically deactivate after a long period of inactivity; it is recommended to activate yours as soon as you arrive in Japan.
Major Japanese carriers such as NTT Docomo, KDDI (au), and Softbank generally offer good network coverage and speeds, especially in urban areas. NTT Docomo is known for its extensive nationwide coverage, performing better even in remote areas or mountains. KDDI and Softbank provide excellent 4G/5G network services in major cities and tourist destinations. When choosing a roaming SIM card, selecting products that utilize these mainstream carrier resources can ensure a stable and fast internet experience during your trip.
Many Japanese SIM cards support hotspot sharing, allowing you to share your mobile data with other devices or travel companions. However, some SIM card plans may impose limits on hotspot data usage or have throttling terms after a certain data threshold is reached. It is advisable to carefully review the product description before purchasing to understand any specific restrictions on the number of shared devices or daily/total data limits, ensuring it meets your multi-device internet needs.
Compared to physical SIM cards, the main advantage of a Japanese eSIM is the convenience of not needing to swap physical cards. After booking, it can be quickly activated by scanning a QR code, making it very user-friendly. It is particularly suitable for users who need dual SIM functionality (e.g., keeping their original number for calls), have a phone that supports eSIM, and find it inconvenient to insert or remove physical cards. Additionally, eSIM reduces the risk of losing a physical card and allows for immediate internet access upon arrival. When choosing an eSIM, be sure to confirm that your phone model is supported.
After arriving in Japan, insert the SIM card into your phone's SIM card slot. Then, restart your phone. Most Japanese SIM cards will automatically detect and connect to the network. If it doesn't connect automatically, you may need to go into your phone's settings and manually configure the APN (Access Point Name) according to the SIM card's instructions. Typically, the path is 'Settings' > 'Mobile Network' > 'Mobile Data Network' or a similar option. Once configured, ensure mobile data is enabled, and you can start using the internet.