Chubu Centrair International Airport (NGO) - Nagoya City Airport Transfer TOCOO! LEGAL TAXi | Nagoya, Japan
TOCOO! LEGAL TAXi is licensed by the Japanese government. Therefore, in the unlikely event of an accident, the insurance will compensate the passengers who boarded the vehicle, without an upper limit. The driver will meet you at the designated location, holding a sign with your name on it.
- Fares include consumption tax, tolls, and vehicle return charges
- Free cancellation until two days before the day of use
- Our drivers are Japanese-speaking, but if you have any communication issues, our customer service will be happy to assist you
- Unlimited compensation for customers in the unlikely event of an accident
Private & Shared Cars
| Shared transfer type | Airport transfer |
| Charter type | One-way pickup |
| Driver language | Japanese |
Product Info
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
ー What You Can Expect ー
TOCOO! LEGAL TAXi is a legal green license plate taxi service licensed by the Japanese government.
We have a pick-up service at major airports in Japan. We offer unlimited compensation to passengers in any unlikely event of an accident with bodily injury or property damage.
ー Package Info ー
Medium-sized car (Toyota JPN Taxi, Crown, etc.):
- Up to 4 passengers and 3 pieces of luggage (One piece: 24 inches)
*Up to 3 passengers if you'd like to load 3 pieces of luggage
Medium-sized car
Medium-sized car
Number of luggage that can be loaded per person
Purchase Notice
Late-night fees:
- Late-night fees are based on the pick-up time
- Late-night fee period: from 10:00 pm to 5:00 am
- If the late-night fee period starts after your pick-up time, you will be charged the daytime rate (For example: pick-up at 9:50 pm)
Extra waiting time fees:
- Applicable when the passenger arrives later than the meeting time
- The first 30 minutes of the booking time is free. After that, an additional fee of JP¥4000 will be charged every 30 minutes
*Please pay the additional charge to the driver
Booking:
- The booking is available from 180 days to 4 days before the day of use
- We will notify you of the booking arrangement within 2 days after receiving your reservation
- For bookings made on Saturdays, Sundays, and public holidays, booking confirmation will be sent on the next business day
- While booking, please provide us with a mobile phone number and an email address that are reachable during your stay in Japan
- Please provide us with the drop-off place at the time of booking
- The price displayed on this service is per car, and it does not change depending on the number of passengers
- If you exceed the recommended number of passengers or luggage (1 piece: 24 inches), we may refuse to provide the service
- Only Japanese-speaking drivers are available for this airport transfer service
- If you have any language issues, our customer service will be happy to assist you
Cancellation:
- Free cancellation until 2 days before the reservation
- Cancellations within 24 hours of pick-up time are charged 100% of the fare
Reminders
<Ride from the airport>
Our driver will meet you at the arrival lobby one hour after your flight arrives.
The driver will be waiting for you holding a name plate with your name written on it, so please greet him.
The driver will guide you to the taxi stop.
<Ride from a facility other than the airport, such as a hotel>
When dispatching a vehicle, the vehicle will be dispatched to the entrance of the building at the service usage time specified by the customer and a placard with the customer's name will be displayed.
<Common notes>
Please show the booking confirmation email to the driver before the trip
Please call the contact number provided to reconfirm the pick-up time. If you do not contact us and are unable to use this service, we will not be able to provide a refund or change the schedule.
If a passenger arrives later than the pick-up time due to a reason caused by them or if the arrival is delayed due to a reason not caused by the driver such as traffic congestion, the passenger will be charged an extra fee. In this case, the driver will present a billing statement. Please pay by cash or credit card
Information about the driver and pick-up vehicle will be sent to you by email by 18:00 (Japan time) the day before your trip. In the unlikely event that there is a delay in sending the information due to logistical reasons, we will contact you in advance, so if you have not received a response by 18:00, please contact customer service.
How to Use
[Flow after reservation]
- Within 2 days of receiving your reservation, we will send an email to the email address you registered at the time of reservation to inform you whether the arrangement is possible or not.
- We will send you a reminder email the day before your use. (Meeting location, taxi company, driver information, etc.)
[Flow on the day of use]
<Ride from the airport>
- Our driver will meet you at the arrival lobby one hour after your flight arrives.
- The driver will be waiting for you holding a name plate with your name written on it, so please greet him.
- The driver will guide you to the taxi stop.
*Currently, all airports in Japan are extremely crowded. To ensure that the driver picks you up, please call the driver or taxi company if you will be late for the meeting time.
<Getting on from a facility other than the airport, such as a hotel>
- At your designated service time, please go to the entrance of the building and approach the taxi that will display a placard with your name on it.
- The driver will greet you holding a placard with your name on it.
*If you will be late for the meeting time, please call the driver who will send you a reminder email or the taxi company.
-About pick-up time-
<Ride from the airport>
The pick-up time is based on one hour after the arrival time of your flight.
Even if there is a delay in arrival, the driver will confirm the scheduled time of your boarding flight, depart from the parking lot, and dispatch the vehicle.
One hour after your flight's actual arrival time, your vehicle will be dispatched to the meeting point and will be waiting for you holding a placard with your name on it.
Once you have exited the arrival exit, please check the map attached to the reminder email and proceed to the meeting point.
<Ride on from a facility other than the airport, such as a hotel>
The pick-up time is based on the service usage time specified by the customer.
When the pick-up time comes, the vehicle will be dispatched near the entrance of the building and will be waiting for you holding a placard with your name written on it.
Please leave the building and come to the taxi company's car that was sent to you via reminder email.
How to Use Your Voucher
- Please present the e-voucher on-site
Voucher Redemption Period
- The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration
Pickup Point
Location Name: Chubu Centrair International Airport (NGO)
Cancellation Policy
- Cancellations 2 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- Cancellation is not allowed between 0–1 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
FAQ
Chubu Centrair International Airport (NGO) is situated on an artificial island in Ise Bay, approximately 35 kilometers south of central Nagoya City. It serves as the main international gateway for the Chubu region of Japan, providing convenient access to Nagoya and surrounding areas via various transport links.
Chubu Centrair International Airport (NGO) is the sole international airport primarily serving the Nagoya region and the broader Chubu area of Japan. It handles both domestic and international flights, making it the main hub for air travel to and from this part of the country.
Chubu Centrair International Airport (NGO) is considered a major international airport. It is one of Japan's five major hub airports, facilitating a significant volume of international and domestic flights. It offers a wide range of facilities and services for travelers.
Chubu Centrair International Airport (NGO) offers multiple connection options to Nagoya City. These include the Meitetsu μ-SKY Limited Express train for a quick journey, standard Meitetsu trains, airport buses serving various locations, and private transfer services such as TOCOO! LEGAL TAXi, which provide direct, door-to-door transportation.
Private airport transfers like TOCOO! LEGAL TAXi generally offer a fixed, all-inclusive fare that covers consumption tax, tolls, and vehicle return charges, often determined at booking. Ride-sharing services, while sometimes appearing lower initially, can have dynamic pricing that fluctuates based on demand, traffic, and time, potentially leading to higher costs during peak times. Private transfers prioritize predictability and convenience.
Travelers can expect a licensed and insured service by the Japanese government, ensuring passenger safety with unlimited compensation in case of an accident. A driver will meet you at a designated location with a name sign for easy identification. The service includes all fares, taxes, and tolls, with free cancellation up to two days before use. While drivers are Japanese-speaking, customer service is available for communication assistance.
Airport shuttles typically offer a more economical option than standard taxis, especially for solo travelers or small groups, as fares are often per person or follow a set route. Standard taxis provide direct, private transportation but generally have metered fares that can accumulate quickly with distance and potential traffic, making them a higher-cost option for many.
Travelers have several options: the Meitetsu Railway provides express and limited express trains directly to Nagoya Station; airport buses serve key areas in Nagoya and its surroundings; standard taxis offer direct, metered service; and private airport transfer services like TOCOO! LEGAL TAXi ensure a pre-booked, door-to-door experience with a dedicated driver.
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