| Ticket format | E-ticket |
The system does not provide the function of modifying orders. If you want to change the number of people, you need to refund the ticket and rebook.
Taiwan Tourist Shuttle Alishan Line tickets can be used on Line A or Line B, and can be used for both the outbound and return journeys. You can get on and off the bus four times. You must scan the QR code on board the bus and the tickets must be used within three days.
Each QR code e-ticket is valid for one person only. If you are traveling with more than one person, please present the driver with an equal number of QR codes for boarding (e.g., if you are traveling with three people, please present three QR codes for boarding). If you do not present the corresponding number of QR codes, you will not be allowed to board the bus.
Taiwan Tourist Shuttle does not provide seat reservation service. Please queue up in order to board the bus.
Please prepare the QR code before boarding the bus so that the driver can scan it. Once the scan is complete, you can board the bus.
Pets must be kept in a cage, basket, or net and must not obstruct other passengers. Pets requiring a seat must purchase an additional ticket on-site.
During holidays and cherry blossom season, there are more people and the bus is easily full. It is recommended to arrive at the boarding area in advance to wait for a seat. (To avoid missing the last bus)
Please be sure to pay attention to the business hours of the redemption store. If redemption is not possible during that period, please redeem during other normal business hours within the validity period.
In addition to the "Regulations on Suspension of Office and School Operations Due to Natural Disasters," all buses may be suspended in whole or in part if the Chiayi County Government announces suspension of work or school hours, or if the Chiayi County Bus Office deems the situation sufficiently hazardous to affect the safety of tourists. Please check the official website before departure.
If you need to cancel an order within the product cancellation policy but the "Cancel Order" button is not displayed, and your high-speed rail tickets have not yet been redeemed (physical tickets/QR code/convenience store ticket collection), please cancel all high-speed rail ticket orders first.
If you need to cancel your order within the product cancellation policy but the "Cancel Order" button is not displayed, and your high-speed rail tickets have already been redeemed (physical tickets/QR code/convenience store pickup), please cancel all high-speed rail tickets first and then contact KKday customer service to request a cancellation.
If the high-speed rail ticket has been used or the boarding date has passed, the order cannot be cancelled.
Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday 09:00–17:00
Sunday 09:00–17:00