Same Day Luggage Shipping Service｜Naha Airport - Hotel
- Free cancellation up to 1 day before the departure
- Be luggage-free in the city!
- Your luggage will be delivered on the same day between your hotel in Okinawa and Naha Airport
*Click here (product list in Japanese only) for Same-day Luggage Delivery service at Narita Airport, Haneda Airport, Kansai Airport, New Chitose Airport, and hotels in Tokyo/Osaka!
Package Options
Product Info
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
- Size Restrictions:
- Carry-on luggage: Less than 120 cm
- Check-in luggage: Less than 160cm
- Unregulated luggage: Less than 180cm - Weight limit: Each piece of luggage must not exceed 30kg.
- Content limit: Items with a value of no more than 100,000JPY.
- We offer delivery services for luggage (checked or carry-on size), cardboard boxes, purses, and snowboards. Please note that we cannot accept wallets (cash and credit cards), identification documents (passports), jewelry (diamonds and pearls), flammables (fireworks), toxic plants, poisons, cannabis, amphetamines etc. (all substances prohibited by Japanese law), and all animals including pets (dogs, cats, insects, reptiles, fish).
【How to use】
- Please complete your reservation before 11:00 am one day before the delivery is needed.
- Within one day of completing your reservation, you will receive a reservation confirmation email from Airporter. Please upload the [Luggage] and [Accommodation Confirmation] using the [Upload Photo] button in the confirmation email.
- Drop off your luggage:
Airport → Hotel:
Luggage drop-off time at the airport: 09:00-15:30.
Please attach the special tag with the transaction code to the luggage that needs to be delivered and drop it off at the aiport counter.
Pick up your luggage at the hotel after 7:00pm.
Hotel → Airport:
Luggage drop-off deadline at the hotel is 11:00am on the day of the booking.
Pick up your luggage at the airport counter between 3:00pm and 8:30pm and show your reservation name and transaction number to receive your luggage. - Pick up your luggage:
Please go to the designated counter at the airport or the front desk of your specified hotel. Present the Airporter reservation confirmation email to the staff.
★Regarding Luggage Delivery Special Tags★
The hotel provides special tags for luggage delivery, but hotels that do not provide tags can also use this service.
・How to use
①Make a reservation using the same method.
②After completing the reservation, Airporter will notify the hotel, and our driver will come to pick up the luggage.
③Please place your luggage at the hotel counter before the deadline (11:00 on the same day).
④The driver will attach a special tag to the luggage when picking it up and deliver it to the destination.
Luggage size
Luggage/items that cannot be delivered
Exemption from liability for damage to baggage, etc.
Drop off/ pick up your luggage at the hotel front desk.
Please attach a special tag to your luggage (provided by the hotel, or can also be used if the hotel does not provide tags).
We also accept inquiries via SNS chat.
Airport counter: Before U Go at 2F Yuinichi Street (ゆいにちストリート) in Naha Airport.
About Airporter Same-Day Luggage Delivery Service
Important Info
Includes/Excludes
Reminders
In case of any prohibited items found in the luggage, Airporter reserves the right to refuse the service even if the reservation has been made, and the consequences shall be borne by the customer.
Please check your luggage immediately upon receiving it. If there is any abnormality with the luggage, please take a photo and contact customer service immediately. Once the luggage has been confirmed, the service is deemed completed and we will not be responsible for any further issues.
★Notes when making a reservation★Due to system limitations, quotation marks (" ") cannot be used in the input fields for accommodation names, addresses, etc. Thank you for your cooperation.
Redemption Location
Naha Airport Before U Go Counter (那覇空港Before U Goカウンター)
Address Info: 日本、〒901-0142 沖縄県那覇市鏡水１５０ Naha Airport Before U Go (那覇空港Before U Go)
Monday 09:00 - 20:30
Tuesday 09:00 - 20:30
Wednesday 09:00 - 20:30
Thursday 09:00 - 20:30
Friday 09:00 - 20:30
Saturday 09:00 - 20:30
Sunday 09:00 - 20:30
Hotels in the following areas: Naha City, Ginowan City, Urasoe City, Chatan Town, parts of Tomigusuku City and Itoman City (some part), Onna Village in Kunigami District, and Kise in Nago City
Address Info: Hotels in NahaHow to Redeem Your Voucher
How to Use Your Voucher
- Please present your order number
Cancellation Policy
- Cancellations 1 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- Cancellation is not allowed between 0–0 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
Get Help
