Yilan

The car was in great condition and the service was excellent. It was also easy to find a parking lot to return the car.

I made a booking for 5 people just two days before we wanted to go. The agency immediately reached out on WhatsApp to confirm and ask a few more questions. Our driver Jackie arrived right on time, and was wonderful - driving safely, giving guidance, and even providing umbrellas for when it rained. Our booking was for 8 hours which was, enough to cover Yehliu, Jiufen, and Shifen Waterfall. We arrived back in Taipei a little after the agreed time and were fully prepared to pay an additional fee for the extra time, but instead got mango jelly as a farewell gift from Jackie. Great experience overall and I can highly recommend!

The charter company confirms the itinerary in advance and adds you to a group chat, providing immediate feedback on any changes, such as flexibly adding one or two attractions. It's a great charter experience.

The instructor was very attentive in teaching us how to feed and ride horses, paid close attention to our safety, and even took great care in taking photos for us.

The entire trip was exquisitely packaged, from receiving the transparent ticket to seating arrangements, concierge service, train ambiance, menu, souvenirs, and more – it felt like opening a gift, with surprises in every detail. Although the weather was overcast that day, preventing access to the most stunning views and coastal scenery, the overall sophistication of the package and food was captivating, making it impossible not to capture it with a camera! I especially appreciated the guided tours at the next stop, which included visits to towns and villages not typically visited on regular tours, offering a deeper understanding of Taiwan's local customs and culture. While the price wasn't cheap, it was still worthwhile. Furthermore, purchasing through KKday offered a $90 discount coupon, making it cheaper than buying directly from the website. And if tickets are sold out on the website, checking KKday again might still offer some availability.

It was great to have the opportunity to travel around Taiwan by train, as it's not something you get to do often. There were three meals and two snacks, and drinks were unlimited at the counter. Beer was also available from 6 PM. The Sanrio decorations inside and outside the train were cute. There was even karaoke. However, the train was quite bumpy, which was a drawback. We got off at stations with long stops along the way to shop, and the 13 hours flew by. It's a train that can be enjoyed even if you're not a train enthusiast.